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Lokey Kia
- Car Dealers
- Clearwater, FL
About this business
Location details
27960 US Hwy 19 N, Clearwater, FL, 33761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I called in reference to a windshield recalibration. (For record I have an auto glass business). I had replaced a windshield and could not recalibrate the camera. So I called lokey kia they told me no problem we can get that done in ***** minutes however they were running into the same issue I went through. And after they told me they are still charging me for work they didnt even complete. Calling me and telling me the are going to report me. However I never signed anything, they never reported their policy to me that even ... read more
I called in reference to a windshield recalibration. (For record I have an auto glass business). I had replaced a windshield and could not recalibrate the camera. So I called lokey kia they told me no problem we can get that done in ***** minutes however they were running into the same issue I went through. And after they told me they are still charging me for work they didnt even complete. Calling me and telling me the are going to report me. However I never signed anything, they never reported their policy to me that even ... read more
Beware of service charges !Today 10/16/24 Lokey Kia replaced one ABS tire sensor $530 Part was $70 the rest charged as labor! This is Price gouging of which I spoke with them about! Their response .. that’s the price ! I will take my car repair business elsewhere !
"BEWARE" the service advisor and manager are liars. ***** and ***** are dishonest in every way.
Business response:
This customer hasnt been to *********************** service department since April 2023. Lokey Kia is unaware of any issues.
I was a bit dumb and naive for thinking the flyer I got in the mail from lokey Kia was legit. It was a scratch off in which I won $500. I called to ask if it was a legitimate and they said yes bring it on in. I got there and after trying to sell me a car so I could win a free tv lol they went back to check the prize. $ 5 in scratch off tickets . This is a petty situation but it’s misleading and after reading previous reviews indicative of business practices. I’ll be buying a car in February but it won’t be from lokey Kia.
Lokey Kia has redeemed themselves since my last review. My car still isn't fixed but they have provided me with a loaner.
Business response:
Lokey Kia appreciates the updated review.
Several months ago I would have recommended Lokey Kia to family and friends based on their service for 2012 Optima. In December I purchased a 2019 Kia Niro hybrid (with an extended warranty $$$) and now they would not get the same recommendation. My driver's side door handle needed to be replaced. They said a part needed to be ordered and they'd call me to schedule when it came in. After not hearing from anyone for about a month I called them. The part had come in and we scheduled the service for 8/14/23. The very next weeke... read more
I bought a 2021 cargo van from Lokey Kia August 2021. There was some undisclosed problem with the previous van title which Capitol One would not release and prevented licensing, registration titling in my name. All I knew is that after sending Lokey my VIN inspection, I waited for my vehicle to be registered and licensed. I called Lokey repeatedly and asked to speak to the sales manager and finance officer I worked with, both of which no longer worked at the business one month post-sale. The one person who would communicate ... read more
Just another day of leaving a bad review for Lance Parrot's staff of lying ********. I just wish they would off themselves so we can have just a little more air to breath. I'm sick of tired of dealing with Kia in general. I will not spend another dime of my money on Kia. If you think that you will receive any kind of customer service after you purchase your vehicle from this Kia (or probably any other Kia), you are sadly mistaken. I have had issues at multiple dealerships, but these "people" were where my issues began. I wou... read more
Frequently asked questions about Lokey Kia
How is Lokey Kia rated?
Lokey Kia has a 4.4 star rating with 5,150 reviews.
When is Lokey Kia open?
Lokey Kia is closed now. It will open at 11:00 a.m.
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