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Lokey Kia

4.4

About this business

Operational for more than 56 years, Lokey Kia offers new Kias and pre-owned vehicles from a variety of manufacturers. Its Kia models include the Borrego, Optima, Rondo and Sedona. The dealership provides a range of cars, minivans and sport utility vehicles. Lokey Kia also offers vehicle parts and accessories. The dealership provides financing options through various certified lenders and institutions. It is a part of Lokey Automotive Group, which was founded in 1952 and employs more than 400 individuals. In addition, the dea... read more

Location details

27960 US Hwy 19 N, Clearwater, FL, 33761, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.44,913 reviews
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Izy B's profile image
Izy B 
3 months ago

I called in reference to a windshield recalibration. (For record I have an auto glass business). I had replaced a windshield and could not recalibrate the camera. So I called lokey kia they told me no problem we can get that done in ***** minutes however they were running into the same issue I went through. And after they told me they are still charging me for work they didnt even complete. Calling me and telling me the are going to report me. However I never signed anything, they never reported their policy to me that even ... read more

Gary D's profile image
Gary D 
5 months ago

Beware of service charges !Today 10/16/24 Lokey Kia replaced one ABS tire sensor $530 Part was $70 the rest charged as labor! This is Price gouging of which I spoke with them about! Their response .. that’s the price ! I will take my car repair business elsewhere ! 

Donald B's profile image
Donald B 
10 months ago

"BEWARE" the service advisor and manager are liars. ***** and ***** are dishonest in every way. 

Business response:

This customer hasnt been to *********************** service department since April 2023. Lokey Kia is unaware of any issues. 

Mike M's profile image
Mike M 
a year ago

I was a bit dumb and naive for thinking the flyer I got in the mail from lokey Kia was legit. It was a scratch off in which I won $500. I called to ask if it was a legitimate and they said yes bring it on in. I got there and after trying to sell me a car so I could win a free tv lol they went back to check the prize. $ 5 in scratch off tickets . This is a petty situation but it’s misleading and after reading previous reviews indicative of business practices. I’ll be buying a car in February but it won’t be from lokey Kia. 

Shannon B's profile image
Shannon B 
a year ago

Lokey Kia has redeemed themselves since my last review. My car still isn't fixed but they have provided me with a loaner. 

Business response:

Lokey Kia appreciates the updated review. 

Shannon B's profile image
Shannon B 
a year ago

Several months ago I would have recommended Lokey Kia to family and friends based on their service for 2012 Optima. In December I purchased a 2019 Kia Niro hybrid (with an extended warranty $$$) and now they would not get the same recommendation. My driver's side door handle needed to be replaced. They said a part needed to be ordered and they'd call me to schedule when it came in. After not hearing from anyone for about a month I called them. The part had come in and we scheduled the service for 8/14/23. The very next weeke... read more

Jessica G's profile image
Jessica G 
2 years ago

I bought a 2021 cargo van from Lokey Kia August 2021. There was some undisclosed problem with the previous van title which Capitol One would not release and prevented licensing, registration titling in my name. All I knew is that after sending Lokey my VIN inspection, I waited for my vehicle to be registered and licensed. I called Lokey repeatedly and asked to speak to the sales manager and finance officer I worked with, both of which no longer worked at the business one month post-sale. The one person who would communicate ... read more

David G's profile image
David G 
2 years ago

Just another day of leaving a bad review for Lance Parrot's staff of lying ********. I just wish they would off themselves so we can have just a little more air to breath. I'm sick of tired of dealing with Kia in general. I will not spend another dime of my money on Kia. If you think that you will receive any kind of customer service after you purchase your vehicle from this Kia (or probably any other Kia), you are sadly mistaken. I have had issues at multiple dealerships, but these "people" were where my issues began. I wou... read more

Sasha S's profile image
Sasha S 
3 years ago

That dealership has dishonest and unethical people. They lie about things that need replacing and tell you that you need parts just to charge you. I had an issue with my humidity controller on my windscreen. They told me I need a new one costing almost $200 in order to make the AC work properly. I went to Safelight and they found a little paper stuck to the humidity controller and when removed the AC was working fine. No need for parts or labor. Lokey overprice and overcharge. Their customer service is horrible, the worst I'... read more

Frequently asked questions about Lokey Kia

How is Lokey Kia rated?

Lokey Kia has a 4.4 star rating with 4,913 reviews. 

When is Lokey Kia open?

Lokey Kia is closed now. It will open tomorrow at 11:00 a.m. 

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