This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Logan's Roadhouse
- Steakhouses
- Louisville, KY
About this business
Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around.
Location details
5229 Dixie Hwy, Louisville, KY, 40216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service is ridiculous we had reservations for 7:00 PM there was still another party going on at 7:30 we were finally seated at 8:00 PM while they were still Cleaning the party room ..it is currently 9:18 and I just now placed my order. Apparently only one half of the room was asked if they wanted appetizers OH and there is ONE waiter for a party of 25. Corporate will be notified
Business response:
We're very sorry your experience wasn't the best, Brandia. Please know that we take your feedback seriously, and we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
Service was fabulous!! Food was great. Everything was hit and fresh! We loved it!
Business response:
We're happy to hear that! Hope to see you again soon! :)
The family goes there often and is always pleased of the service but yesterday our waitress wasn't as prompt as normal.
Business response:
We're sorry to hear about the service issues you have experienced, Helen. We appreciate your feedback and we will be checking in with this location. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
I can say 99% of the time the service and food is great. Tonight would be the 1% the food was nasty and the service was horrible. Almost didn't leave a tip but I'm not that cold so we only left a 15% tip which was way to much in my opinion. And even being a Saturday it wasn't that busy that what makes the bad service so upsetting.
Food was excellent had a nice time for a birthday dinner well organized service was great
Business response:
We're happy to hear that! Hope to see you again soon! :)
It was horrible. Never going back. Food was cold. Had to wait for drinks refills and rolls.
Business response:
We're sorry your experience wasn't the best, Elysia. Please know that we will be checking in with the store. If you'd like us to follow up with you, please send us a private message with your contact info (email address/phone number). Here's a link to our official Facebook page: https://www.facebook.com/Logans.Roadhouse/. You can send us a PM by clicking on the message button below our cover picture, or you can give us a call at 1-844-6LOGANS. Thank you.
Frequently asked questions about Logan's Roadhouse
How is Logan's Roadhouse rated?
Logan's Roadhouse has a 3.7 star rating with 2,453 reviews.
When is Logan's Roadhouse open?
Logan's Roadhouse is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com