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Loancare Llc
- Finance
- Virginia Beach, VA
About this business
Location details
3637 Sentara Way, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
LoanCare sent me my escrow overage check and it was returned when I tried to deposit it into my bank account. This was over a month ago. Each time I call they have a different story. I am concerned as well since they do not show these funds still in my account under escrow nor do they have documentation of the check bouncing they sent me. This is my money and they sent it back to me and it bounced.
This company is an absolute nightmare! Run away as fast as you can and never look back! I had a great mortgage company that, unfortunately, sold my mortgage to LoanCare. I have been out of forbearance, caught up on my loan, and paying my full monthly payment for over a year now and Loan Care STILL has my account in a forbearance tagged to it so that I am completely unable to make payments using the online or phone automated system! I have to call in every single month to make my payment through one of their unprofessional, u... read more
loancare is a,scam worst mortage holder out there they svam you out of your escrow account then lie about worst service ever
Loan Care is the absolute worst loan company I have ever dealt with in my life. They should NOT be allowed to buy mortgages from other lenders period! They purchased my loan in Oct and on my fixed 30yr mortgage they doubled everything.. my interest rate my payment and even how much I bought the house for! It took 2 months just to get some of that fixed. They also have done 2 escrow account analysis and sent me a refund check that I never should have got and now after paying back what was need they show me as a negative amoun... read more
LoanCare was the worst financial institution I ever dealt with. They can NOT add, subtract, multiply, or divide. I sent a payment with a principal only payment included that was "so close to a regular payment" that this is what LoanCare staff did with said principal payment. It only took this company 4 months to completely mess-up the esgrow, principal only, and the flood insurance for my mortgage. Worst mortgage company in the United States. I wouldn't let this company loan me a nickel to put in the gumball machine. I think... read more
No Way to Contact but by Phone- and they do that for Conniving Reasons! They have a message form that greatly limits the reasons you can contact them, and the reasons they do list are only one way reasons like viewing past transactions, getting forms or information. They DO NOT want to put ANYTHING in writing because lying is how the operate! They will never admit to doing anything that benefits the customer. Thats why the operate only by phone. Loan Care is by FAR the most corrupt company I have ever dealt with in my 60 yea... read more
Very poor service, hard to believe they are in the financial services industry with such poor service. LoanCare has failed to provide loan demand letters when requested they be sent, failed to provide account payment histories, failed to provide referrals to legal services when they agreed, and terminated my service without cause and without confirmation that services were transferring to FNF. These service issues have occurred year over year. Do not use LoanCare services.
I feel this loan servicer scams mortgage consumers (homeowners), by applying unknown fees and charges to my monthly mortgage statements. They will not offer mortgage assistance with Modifications and/or Forbearances that are related to Covid-19. I am disgusted with this shady Loan Servicer.
I have been trying to pay my mortgage online for the past 3 days now! The site doesn’t even load! I am currently traveling ans not able to call. I had to Google an email to customer service but after sending the email I have received an automated response that email address is not monitored and to use another email. I sent another email to the new provided email just to receive another automated response saying that this email address is also not monitored and to go directly to their website! I have been trying to pay my mor... read more
Frequently asked questions about Loancare Llc
How is Loancare Llc rated?
Loancare Llc has a 1.1 star rating with 546 reviews.
When is Loancare Llc open?
Loancare Llc is open now. It will close tomorrow at 12:00 a.m.
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