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Living Spaces
- Retail
- Pflugerville, TX
About this business
Location details
19024 N Heatherwilde Blvd, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cannot say enough how poorly my situation was handled. The quality of the furniture is completely overshadowed by the poor customer service. An item I had ordered was delayed and there was zero communication with me on updated delivery expectations. I had to call multiple times and was disconnected several times and call backs were never scheduled, only made at times that were completely inconvenient for me - 1pm in the afternoon during my work day or at 9pm in the evening when I was out with friends. "On a recorded line" I ... read more
Business response:
Thank you for bringing your concerns to our attention and we apologize for the inconvenience this has caused. So that we can better assist, please email a brief description of what took place to ***********@livingspaces.com and a team member will follow up with you.
WARNING, do not attempt to purchase from this store! Honestly wish I had read all these horrible reviews first before wasting my time!! My situation mirrored many of these experiences. Go with Macy's! They don't charge you until the item is delivered and if there would be a problem, they would immediately handle it! I was given a delivery timeframe and they met this timeframe. We specifically asked the sales person with LS about delivery time and he assured us the item was in stock, no problem to get it between Nov. 4-12th. ... read more
Business response:
Hello, thank you for bringing this to our attention we apologize for the unpleasant experience please email ***********@livingspaces.com your order information so we may better assist you.
I have spent over a year trying to get the sectional that I bought. The first one took over four months to be delivered and when it was, it was damaged. So, a replacement was ordered, and four months later it was delivered damaged as well. Once again, a replacement was ordered, and XPO shows up today to deliver it but Living Spaces did not process the exchange paperwork, so therefore I still don't have a new couch. Now mind you everytime a couch is delivered, all the throw pillows have been wrong, the fabric has had holes in... read more
Business response:
Thank you for bringing your concerns to our attention and we apologize for the inconvenience this has caused. So that we can better assist, please email a brief description of what took place to ***********@livingspaces.com and a team member will follow up with you.
Billed me for an item that had the wrong delivery address (entered by them) , I made attempts to correct the address the day the order was placed. No assistance from them at all. Horrible. The item was returned to them by UPS, and they still billed me, and added late charges. I have cancelled my account and will not spend my money with them.
If I could give zero stars, I would. I purchased a foam mattress over a year ago. The smell has not dissipated as Living Spaces said it would in about 3-7 days. It smells like chemicals and burns my eyes and throat. I spent over $1000 on this mattress. I have called the company several times for help and NO ONE has called me back. They told me to send them a photo of the mattress which I did. I don't know what exactly they wanted a photo of "damages" when it's an overwhelming chemical smell. Customer service said it could ta... read more
Business response:
Thank you for bringing your concerns to our attention and we apologize for the inconvenience this has caused. So that we can better assist, please email a brief description of what took place to ***********@livingspaces.com and a team member will follow up with you.
Living Spaces in Van Nuys has the most horrible customer service. They are all like robots, unfriendly and don't offer any real human interaction nor do they care to truly help you. Most of them have no knowledge of their product. Policy is extremely strict so don't be a day late on your 7 day return policy, no refunds, no exchanges, no courtesy. The manager and supervisor were both rude and unhelpful. It's unfortunate as I use to shop there all the time with amazing service. The place is not shopping friendly anymore and th... read more
I would give a -1 if I could waited after I paid for a bedroom set for my daughter for 3 months to get it delivered, they set up delivery 4 times and cancelled 1 hour before delivery the fourth time they brought the bed with no foot board and just left saying they were sorry I contacted the store and they said we are sorry we can't get the footboard so Why would they sell a bed and not have the ability to get the complete bed They offered me nothing for my inconvenience and basically said they can't do anything as the bed is... read more
I ordered a CARBONDALE BLUE QUEEN SLEEPER SOFA the delivery was very fast and there was full service which was perfect. But the sofa itself was not so good first of all it wasn't comfortable and the mattress was like I laid down on the nails and there was holes on it. I used to it I bought topper for mattress and it was ok but not for a long time. One of the legs was damaged it was hole on it and I am afraid that it would get worse. Then Queen Tufted Camelback Upholstered Storage Bed-Denim came by USPS. When I tried to assem... read more
Business response:
Thank you for getting in touch, we apologize for the unpleasant experience. If this issue remains unresolved, please email us at ***********@livingspaces.com.
I would really like to give zero stars. Worst experience. I will never go to Living Spaces again and I will never recommend them to anyone. I was given a delivery date over 2 weeks ago. Delivery date is today and now I'm told it will probably be at least another week, but they're not sure and they won't allow me to cancel because it's already in transit, yet the website clearly shows that it hasn't even been picked up. No advanced notice for the additional delay. I'm told that I can return the items, but I have to wait for t... read more
Business response:
Thank you for getting in touch, we apologize for the unpleasant experience. If this issue remains unresolved, please email us at ***********@livingspaces.com.
Frequently asked questions about Living Spaces
How is Living Spaces rated?
Living Spaces has a 4.1 star rating with 7,768 reviews.
When is Living Spaces open?
Living Spaces is closed now. It will open tomorrow at 9:00 a.m.
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