Update:
March 9, 2021
Leasing Manager walked through the house with us and addressed our concerns and was very professional. We are waiting on a couple more things such as a new door for our master bedroom and a pressure washing and she ensured that those would be addressed and completed. I appreciate her tactfulness and professionalism during this time. The maintenance team was quick and proficient in completing the list of things that we needed done which was amazing. I wou...
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Business response:
Hi, thank you for sharing your concerns with us! As I said on the other page, I've forwarded both of your comments to the regional leadership team to address with you directly. Also, always feel free to email lincolnmilitary@lpsi.com with any concerns you have so we can help to resolve your issues. Thanks again, hope you have a great day, Michelle, LMH
Just had a ticket filled for a broken dishwasher from THREE months ago front desk tried blaming it on COVID.... unacceptable if you can’t fulfill your duties as a business when you are still able to operate with safety protocols then We should not have to fulfill our entire BAH religiously DUE TO COVID. I can’t wait to leave this dump. Maintnance staff specifically Myron have been this places only saving grace. As for the other staffs and their attitudes I have nothing positive to say.
Business response:
Good morning Melissa, thank you for taking the time to let us know about your experience. We'd like to learn more and address your concerns directly so please email lincolnmilitary@lpsi.com with all the details. I will also escalate this to the Regional Property Manager to address. We apologize that you had a less than exemplary experience and hope we can resolve your concerns! Thanks again for your time, Michelle, LMH
Business response:
Hi Heather, thank you so much for your feedback! I'm going to escalate your concerns to the District Manager and Regional Property Manager right now and ask that they reach out to you for more information and to resolve your concerns. Thanks again, Michelle, LMH
This place is the WORST! No type of protection, shootings happening in the neighborhood! Kids are NOT SAFE, my backyard keeps getting broken into! I would NOT RECOMMEND ANYONE LIVE HERE!!!!
Business response:
Hi Carla, our leadership team will reach out to you so we can address your concerns directly. You can also email lincolnmilitary@lpsi.com about your specific experience so we can work to resolve any issues you are having, Michelle, LMH
This is the absolute worst housing. Maintenance does a good job with the help they are provided but the people in the office are an absolute JOKE. avoid living here if you can. Go somewhere else.
Business response:
Hi Stephanie, I'm sorry you've had a negative experience. We'd like to address your situation specifically and personally. I've escalated your concerns to the Regional Property Manager who will reach out to you. In addition, please feel free to email lincolnmilitary@lpsi.com with your issues so we can improve. Thank you for your feedback, Michelle, LMH
I’m really not a complainer. That’s probably why nothing gets done. It’s disheartening when my dishwasher drawer falls down every time I close it because the wheels are missing and my kids are eating off of dishes with rust on them from it. It has a dirty moldy film that I actually complained about on my move in sheet last year. Our ticket has been in their system for over a month now, but our new neighbors who moved in last week just got their new dish washer today. We also have another ticket that has been over a month and... read more
DO NOT LIVE HERE!!!! Worst housing I have ever lived in!! They refuse to take care of maintenance issues, extremely Trashy community. Save the frustration the headache and some money by living somewhere else. Maxine the district manager is useless. She needs to be fired. It takes weeks to hear back from anyone if you do get a response back. Also Maxine likes to lie and say conversations never happened so please make sure you communicate only through email. Really do hope they fire her and hire someone that will actually do t... read more
Business response:
Hi Caitlin, we're sorry you're having a negative experience and would like to address your concerns. I'll escalate this to the regional leadership team and have them reach out to you directly immediately. Please also feel free to email lincolnmilitary@lpsi.com with specific issues and concerns you have so we can have that on file. Thank you for your feedback, Michelle, LMH
DO NOT LIVE HERE!!!! Worst housing I have ever lived in!! They refuse to take care of maintenance issues, refuse to hold people accountable when they break the lease! Trashy community. Save the frustration the headache and some money by living somewhere else.
Business response:
Hi Caitlin, we appreciate your feedback and are sorry you've had a negative experience. I've forwarded your concerns to the Regional Property Manager and you should hear directly from her soon. Also, if you have not already, please submit maintenance tickets 24/7 at Lincoln At Your Service by calling toll-free 1.888.578.4141. Our team would like to learn from your experience, so please email lincolnmilitary@lpsi.com so we can address your specific concerns. - Michelle, LMH
maintenance actually doing what they need to do
maxine being fired because she is extremely rude and pretty much will waste your time.
and actually fixing things.
but honestly. my garage floods, there is bubbles in the roof of my garage. my window was half fixed during the hurricane, the dish washer has mold coming out of it it yet i was told there is nothing wrong with it. do yalls job!! first chance I get I am moving out mind yall I have only lived here a month. OH and the houses are infested with mold and the landscape al... read more
Business response:
Hi Kayla, we appreciate your feedback and are sorry you've had a negative experience. I've forwarded your concerns to the Regional Property Manager and you should hear directly from her soon. Also, if you have not already, please submit maintenance tickets 24/7 at Lincoln At Your Service by calling toll-free 1.888.578.4141. Our team would like to learn from your experience, so please email lincolnmilitary@lpsi.com so we can address your specific concerns. - Michelle, LMH
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