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Liberty Security

4.6

About this business

Liberty Security provides security, automation, and energy management solutions to residential, commercial and health care customers across Canada. We have installed over 65,000 residential and commercial systems in 9 provinces and 3 territories. We also service more than 90 Health Care facilities in Western Canada. Learn more at www.libertysecurity.ca 

Location details

5640 104 St NW, Edmonton, AB, T6H 2K2, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
4.61,869 reviews
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Debra's profile image
8 years ago

Amazing Customer Service from Beginning to End From the onset, Doug was professional and really listened to what we needed. He was great at recommending the right products and switching out product, which did not work for us. I think we met every technician at Liberty, so thank-you goes out to Josh (who looks like Ryan Renolds) Denis, Aaron and anyone else whom I may have forgotten. 

Business response:

Debra, thank you so much for the great review! Our Liberty team strives to deliver excellent service to our customers and we're glad to know that you had a positive experience! 

Kristen's profile image
8 years ago

Liberty Security Home Alarm I wanted a home alarm system installed for simple piece of mind. We live in a very safe neighbourhood in Calgary, however I am a pretty paranoid person and get nervous with any little noise I hear. My husband was leaving for a weekend trip in a few days and I decided I needed an alarm system to ease my overactive mind. After a simple google search I found countless positive reviews about Liberty security and I was also very happy to support a local Albertan company. I used the "contact us" page fr... read more

Business response:

Wow, thank you so much for the kind words, Kristen! We're happy that Doug was able to help you feel safer in your home and that our "brain meltingly loud" alarm helps keeps intruders out! 

smasum's profile image
9 years ago

Good and affordable service A close friend of ours, Khalid from Liberty Security suggested their services when we moved into our new townhouse. I have to say the service has been really good. Khalid really explained in details our options as customers and made us understand how the system works. The technician was really knowledgeable and took his time to ensure the product is working properly. I would highly recommend Liberty Security and their products to anyone who is looking to get security system for their home. 

Business response:

Thank you so much for the review! We're happy to know that Khaled and our technician were able to meet all of your security needs! 

Howard's profile image
9 years ago

Home Security System Canadian company based in Edmonton; excellent service from Khaled Tallani, did not sell me I didn't need; came out to my home in the country twice; returned my calls and answered my emails promptly; even provided me with references I requested; everything works the first time; cost is competitive. 

Business response:

Thanks for the wonderful feedback, Howard! We're happy to know that all of your needs have been met! 

Craig's profile image
9 years ago

Home Security System I contacted 4 Security Companies for quotes to install a new system in my home. 2 were quite shady, and 1 did nothing but put down the competition consistently. Liberty sales representative I had the pleasure dealing with was Doug Stebner, he was very personalable and knowledgeable about there product. Very patient with all my questions and concerns, no matter what time day or night he responded quickly to my emails, and believe me there were many, but Doug took the time to either reply to my emails or j... read more

Business response:

Hi Craig! We're happy to hear that Doug made you feel comfortable during the whole process and that Nathan provided a seamless installation. Thank you for your review! 

Somesh's profile image
9 years ago

Frustrated, Tired & Exhausted - Use at your own risk! We had a bad experience with Liberty, we chose them on the basis of reviews at home stars. We signed up on the basis of the plans we saw on their website, we got a really good price for thier best plan. However, later we found that there was a mismatch in what was listed and being supplied, there was not enough clarity on the plans and equipments they'll provide if a customer already had some hard-wired equipments already installed at their place. There were product compa... read more

Business response:

Thank-you, Somesh and Deepa, for working with us to resolve these issues. We are grateful for your feedback and look forward to providing any security services you require in the future. 

Private User's profile image
Private User 
9 years ago

Alarm system I decided I wanted to upgrade my system. I received three detailed quotes and picked Liberty. All the quotes seemed pretty similar over the term of the contract with some having more upfront costs and some more monthly costs. I was swayed to Liberty by the responsiveness and professionalism of Cole Heavenor. I was very pleased with the installation work done by Josh. The install wasn't totally without hiccups as they were utilizing as much as they could of my existing hard wired system which held surprises as th... read more

Business response:

Wow, thank you so much for the great feedback! We're happy to know that Cole and Josh provided you with excellent service and that you were satisfied with your experience! 

TA's profile image
9 years ago

Great Service and Price We had a Liberty Security system installed 6 months ago and all we can say is we are very happy and satisfied. We were searching for local companies to support, and we were impressed by Liberty Security's strong customer reviews and package options! Khalid, our sales representative was amazing; he did his best to work with us to find a great deal that fits our budget and needs. He was very patient and walked us through the whole process. We've definitely tested our system! We set off the alarm a few t... read more

Business response:

Our Liberty team strives to provide the best service for our customers, and we're happy to know that we were able to help you with your system each step of the way! Thank you for your great feedback - it is greatly appreciated! 

Wbrown's profile image
9 years ago

Home security system Right from the start, the service provided by Liberty has been first class. Brant Wolsey (sales rep) was very courteous, patient and professional. I would recommend Brant and Liberty Security Systems to anyone that is looking for a home security system. 

Frequently asked questions about Liberty Security

How is Liberty Security rated?

Liberty Security has a 4.6 star rating with 1,869 reviews. 

When is Liberty Security open?

Liberty Security is closed now. It will open tomorrow at 8:00 a.m. 

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