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Liberty Mazda

4.6

About this business

Liberty Mazda, Wakefield. 3,766 likes · 4 talking about this · 495 were here. Car Dealership 

Location details

81 Bay State Rd, Wakefield, MA, 01880, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.63,063 reviews
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lmazda2000's profile image
lmazda2000 
4 years ago

BAD customer services, regret brought my car to this place. Technicians sucks, salesmen bad attitude, service manager attitude was not acceptable. NEVER GO TO THIS PLACE! I would give 0 star if I could. This place sucks! 

libertymazda's profile image
libertymazda 
4 years ago

Bad dealership and repair shop. I bought a used 2012 Bad dealership and repair shop. I bought a used 2012 Mazda CX-9 in Medford in very good condition in January 2014. The closest dealership is Liberty Mazda in Wakefield. I brought it there recently to get an assessment because a whining noise was coming from the rear end (transfer case). I researched the problem carefully before taking it there, and isolated the most problem to a bad wheel bearing and axel seal. Liberty Mazda confirmed that the leaking was from the transfer... read more

BrittynBernied's profile image
BrittynBernied 
4 years ago

WORST DEALERSHIP EVER!Since I have communicated with 4 WORST DEALERSHIP EVER! Since I have communicated with 4 different people through the Mazda customer-experience hotline, let me explain the full story here and maybe someone will actually do something about this horrible experience that I have had. Long story short, I finally found my dream car online through Liberty Mazda's Website. On Saturday, June 13th I called Liberty Mazda and asked if the vehicle was still available and that I live out of state. I made an appointme... read more

acura2020's profile image
acura2020 
5 years ago

Albert Blank is a true professional I was greeted by Albert upon arrival with a friendly smile and firm handshake. I wanted to test drive a pre owned CX-5. They have a good selection of vehicles here and found exactly what I like. Deal was done within an hour of sitting down after the test drive. I would recommend Albert to anyone looking for a new of pre owned Mazda! 

mpipes53's profile image
5 years ago

The Best there is.!!!! I have been a customer since 1992. The service people and the Service guys and guys are the best in the business. ( The best in MA for sure) I have been to Mazda dealers in VA and MD and they are no comparison to Liberty. Ask for Donna in service, because she went above for me. Jeff is also excellent. I know I sound like a commercial for Liberty, everything I said was true. I filed a complaint against Winchester Mazda a Subaru. I made a scene and they were not happy. Everyone heard. The kept me waiting... read more

John Smithee's profile image
John Smithee 
5 years ago

Would not recommend I nearly walked out when the pushy finance guy sprung additional monthly charges on me after I had already negotiated a payment amount. It turns out I should have because the dealership didn't make my first lease payment out of my down payment like the contract said they would and now I'm being chased for late fees on it. On top of that I *still* haven't received any information on when my payments are due or how to make them from Mazda or Chase and it's been 2 1/2 months since I signed the lease. 

CX5 Owner's profile image
CX5 Owner 
5 years ago

Helpful and educational Liberty Mazda, and especially Albert Blank, were very patient, helpful and informative in discussing cars and a car purchase. The dealership had a large selection of cars with various packages from which to choose. Their reps, especially Albert had a great sense of humor and put me at ease. Their time and effort played a major role in my buying decision to purchase a CX 5. 

Dave c's profile image
5 years ago

A great experience Not the typical dealership. Everyone and especially my dealer Jason was great to work with. Will be back to look at a CX9. Very happy. 

cgoll's profile image
5 years ago

easy experience Easy experience. Albert Blank was knowledgeable, personable and NO PRESSURE. Albert has been very helpful post sale too. I know I can call him anytime with a question about the vehicle and we'll happily help me. He's got alot of good stories too. And the service group was excellent too. 

Business response:

Thank you so much for posting about your experience at Liberty Mazda! There are so many kind words in here that we love. We are especially glad that you can count on Albert for assistance and friendly service. Have a great week! 

Frequently asked questions about Liberty Mazda

How is Liberty Mazda rated?

Liberty Mazda has a 4.6 star rating with 3,063 reviews. 

When is Liberty Mazda open?

Liberty Mazda is open now. It will close at 6:00 p.m.  

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