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Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
5700 Okeechobee Boulevard, West Palm Beach, FL, 33417, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
My service appointment with Francesca Schintu was flawlessly executed. It was done in a timely manner. There was social distancing followed as well as mask wearing in place. Great service
Business response:
We are pleased to hear you had such a positive experience with us, Rita! Please don't hesitate to reach out if there's anything additional we can do for you.
Been a customer since 2001 My service advisor Bill Powers is the best with right on advice and great service! It is a pleasure to use Palm Beach Lexus for Service and Sales!!
the best people to deal with. Omar is the best car sales person i have ever dealt with. highly recommend these guys to anyone.
The quality of service is excellent. I especially recommend Lisa Freseman-Carva as service advisor. Very knowledgeable, easy to work with, made me feel comfortable. I was never pressured to have more work done. Just missed the donuts - thanks, Covid!
Business response:
Hi Janice, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
They were very efficient The service time was spot on
Business response:
We appreciate you taking the time to leave us a response, Marianne! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
After making an appointment for an oil change, I wait 2 hours. Really? My bill is $170, for oil and 2 wiper blades, really? You used to get your car washed with a service at the dealership, NO.. I ask to have back hatch looked at, it’s not done. Now my interior lights are off. Yes, I can take the time to read the manual, but why should I have to do this, when it all worked when I took in my car. I see no reason to use a dealership, if this is the normal, unless there’s a recall Sherry Thaney
Business response:
Thank you for letting us know about your recent visit to Lexus of Palm Beach, Sherry. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.
I bought my LX570 at a different Lexus dealer, but we recently moved to Jupiter so I called Lexus of Palm Beach for my 30,000 mile service. My call was answered promptly and my appointment was made for the very next day. I was there right on time but after waiting a half hour in the lounge without seeing anyone, I went searching for my Service advisor. Evidently, there was a mix-up at the drive through service desk and my Service advisor (Scott Vessey) was told somebody else was taking care of me. He was very apologetic and ... read more
Business response:
Bob, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
I didn't feel I was treated as a AutoNation customer. I don't own a Lexus, I went to this car dealer only because they are AutoNation. I needed a flat tire service for my Honda Accord and as soon as they realize I was there with an Honda they give me "that" look (Oh! is not a Lexus owner). The service person that received me suddenly disappeared and nobody knows what I was there for. Then they took one hour and 15 minutes to fix the flat tire even the place was not packed. I don't recommend this dealer.
I had an amazing car buying experience at Lexus of Palm Beach! I recently purchased my third Lexus because the quality of the Lexus product and the overall low maintenance costs are superior to any other vehicle I have owned. My sales representative Jackson Hughes should be commended for his style of salesmanship. He answered all of my questions, was a non-pressure performer, is knowledgeable about his product and professional from the moment he introduced himself until the moment I drove away after he sat in the vehicle wit... read more
Business response:
We are pleased to hear you had such a positive experience with us, Karen! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.
Lexus of Palm Beach has a 4.7 star rating with 8,426 reviews.
Lexus of Palm Beach is closed now. It will open at 12:00 p.m.
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