This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Lexus of Palm Beach
- Car Dealers
- West Palm Beach, FL
About this business
Location details
5700 Okeechobee Boulevard, West Palm Beach, FL, 33417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I was very pleased with the dealership all around.
Business response:
Hello Donna, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Exceptional service!!
Business response:
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ok very helpful staff
Business response:
Hi Robert, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Typical Con artist Sales group playing the game. Dirty John discussed and agreed upon an OTD $ amount then ssid he had to leave early and would send paperwork 1st thing the next day. The next day he can't remember anything because he sales 30 cars a month and talks to a lot of people even said we can sell this car everyday to anyone else then sent an invoice almost $3k more than we had agreed upon. A bunch of BOGUS dealer charges had been added then played innocent like he didn't know what happened and his Mgr sd to add thos... read more
Business response:
Hello Pamela, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (561) 291-6004 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Great communication
Business response:
HI Chris, thank you so much for the positive review! We hope you have a great day!
Received a call right after sending the message through your system, and the salesperson just told me I couldn't test drive it as the car had just arrived 3 days ago, and the car was pending their 50-point mechanical check to see if it would actually be sold by the dealer or sent to auction subsequently she also said I could give $1000 deposit toward the car if I would like to reserve it at that point (Not having even seen or driven the car!). I asked her to call me back as soon as the car finished their mechanical check so ... read more
Business response:
Hi Francisco, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561) 291-6004 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
I located a 2017 Buick envision for $11,999. I contacted a sales person, two days later AutoNation increase the price to $12,999. I spoke with the same salesman Steve Miller. He said the new price is what the vehicle is selling for. I contacted the dealership and spoke with Steve Miller when the vehicle was $11,999. Found a vehicle elsewhere.
Business response:
Hello David, we are deeply disappointed by your experience at Lexus of Palm Beach. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (561) 291-6004.
Very good response from this dealer, and willing to help. Unfortunately I’m about as far away from them as you can get and still be in the USA
Business response:
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
While the dealer did well to communicate with me, I was disappointed to find exorbitant fees scattered throughout the purchase agreement. “No haggling” is their claim; however, what they actually mean is: “We will lowball your trade and you will pay us exactly what we want for our vehicle.” The price advertised is absolutely misleading, purposefully, to avoid being filtered out as overpriced. Add $1500-$2000 on top of the advertised price and you would be more accurate in what they truly are offering for sale
Business response:
Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (561) 291-6004. We would appreciate the chance to turn your experience around.
Frequently asked questions about Lexus of Palm Beach
How is Lexus of Palm Beach rated?
Lexus of Palm Beach has a 4.8 star rating with 1,941 reviews.
When is Lexus of Palm Beach open?
Lexus of Palm Beach is closed now. It will open at 12:00 p.m.
Browse nearby in West Palm Beach, FL
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com