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LensCrafters

4.9

About this business

Location details

253A, One Promenade Cir, Thornhill, ON, L4J 4P8, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.91,081 reviews
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Dani Abramova's profile image
Dani Abramova 
on Google
2 days ago

Annie is the best! 10/10 customer service 

Teresa Baldassarra's profile image
Teresa Baldassarra 
on Google
4 days ago

Wish to express my gratitude for the excellent service i received from Annie at Lens Crafters Promenade. Annie was courteous, knowledgeable and very efficient to make the minor repair to my glasses. Thank You. 

Anderson Hopkin's profile image
Anderson Hopkin 
on Google
6 days ago

Annnie is very experienced and took her time with me in selecting styles and shade color. She has a resl person skill set that's nice to see. 

A Iula's profile image
A Iula 
on Google
a week ago

Annie helped me with my glasses highly recommended 

harry wu's profile image
harry wu 
on Google
a week ago

I had the worst customer service experience with Elena. I bought both sunglasses and regular glasses, and I clearly told her I wanted insurance for the sunglasses. However, without my consent or any explanation, she put the insurance on the regular glasses instead (she did not tell me until when I tried to claim a replacement for the sunglasses months later). I contacted her about the issue, and she was incredibly arrogant, dismissive, and told me to go somewhere else to resolve it, as she didn’t want to deal with any conseq... read more

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Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.9 star rating with 1,081 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 9:00 p.m.  

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