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LensCrafters
- Laser Eye Surgery/Lasik
- Johnson City, TN
About this business
At LensCrafters located at 2011 N Roan St, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Johnson City LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sungl... read more
Location details
2011 N Roan St, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 9:00 p.m. | |
| Tue | 9:30 a.m. to 9:00 p.m. | |
| Wed | 9:30 a.m. to 9:00 p.m. | |
| Thu | 9:30 a.m. to 9:00 p.m. | |
| Fri | 9:30 a.m. to 9:00 p.m. | |
| Sat | 9:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Recommendedfriendly clean explains to where you can understand
polite, efficient service top of the line exam machines.
I’ve never been so disappointed in a company as I am with Lens crafters. It’s obvious we are going through a pandemic but I ordered my glasses from the store in March and the day they closed is PAST the expected date to get my simple prescription. I have emailed headquarters multiple times and just continue to get the run around. I have received two emails to fill out surveys to confirm the address. This big of a company should be a little more organized and providing shipping tracking on items we have spent hundreds of doll... read more
By going out of business. I have never seen a business that would not answer the phone or try to settle a problem like this one.
I had been a satisfied lenscrafters customer for 8 years. That certainly came to a screeching halt at this store. My glasses were not ready on time, in fact, it took about a month. When I checked on them, it took 2 days and several calls to find out where they really were. I was promised to be kept updated, with no updates...When they finally arrived a month after they were ordered, the wrong lens was ordered. I refused the glasses, and was told a refund would be issued the next day. It has been 12 days and no refund. Now I ... read more
They don't answer the phone or post their holiday hours. Why not have a recording state their holiday hours on the phone? SO DARN FRUSTRATING!!
Frequently asked questions about LensCrafters
How is LensCrafters rated?
LensCrafters has a 4.5 star rating with 334 reviews.
When is LensCrafters open?
LensCrafters is open now. It will close at 9:00 p.m.
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