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LensCrafters

4.5

About this business

At LensCrafters located at 1720 Old Fort Pkwy, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Murfreesboro LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and s... read more

Location details

1720 Old Fort Pkwy Ste C160, Ste C160, Murfreesboro, TN, 37129, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.5488 reviews
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Abbey Roop's profile image
Abbey Roop 
6 years ago
Abbey Roop's profile image
Abbey Roop 
6 years ago

YOU GUYS GET ZERO STARTS. Run far and as fast as you can from this location. I have a pair of prescription Oakleys with Transitions Lenses (total about $650) that I had ordered at the Lenscrafters location in Franklin which had defective lenses. since the time I purchased I had moved to Murfreesboro and went to their location about them. Although I sat there and showed their manager Tony how every other pair of glasses, even that were older than theirs) were in great condition, I was repeatedly told it was my fault. He took ... read more

Maliek Hubbard's profile image
Maliek Hubbard 
6 years ago

Worst customer service. Won’t take my insurance card because it’s digital. 

Shauntae Prowell's profile image
Shauntae Prowell 
7 years ago

Terrible customer service never again! Unprofessional, rude, inconsiderate the list can go on. This was the first and last time at this location. 

Randi Folger's profile image
Randi Folger 
7 years ago

I hate lens crafters! Every time I go there it's a headache. I called today to make sure they had my contacts in stock and told them I would be in to pay and pick them up later. I asked when they close and they said 7:00 (knowing I was planning on coming to pick up contacts). I show up at 6:40 and they say sorry we do all our money stuff at 6:30 so you can't get contacts. So tell people that if you know they are planning on coming in same day to get their contacts!!!!!! Incompetent! 

Deana Ammerman Taylor's profile image
Deana Ammerman Taylor 
9 years ago

Poorest service ever!! No one even says hello can I help you been here over an hour and can't even get anyone to wait on us!!! 

Doralisa Taveras's profile image
Doralisa Taveras 
9 years ago
Suzanne Holt's profile image
Suzanne Holt 
9 years ago

thank you Tasha for such an awesome day of getting glasses. You were super and it is so nice having one pair:) 

Joan Morrison's profile image
Joan Morrison 
9 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.5 star rating with 488 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 9:00 p.m.  

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