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LensCrafters

4.7

About this business

At LensCrafters located at 3320 Silas Creek Pkwy, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Winston Salem LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses a... read more

Location details

3320 Silas Creek Pkwy Ste Dl 404, Ste Dl 404, Winston-Salem, NC, 27103, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 9:00 p.m.
Tue9:30 a.m. to 9:00 p.m.
Wed9:30 a.m. to 9:00 p.m.
Thu9:30 a.m. to 9:00 p.m.
Fri9:30 a.m. to 9:00 p.m.
Sat9:30 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.7756 reviews
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Leslie Ann Dickerson's profile image
Leslie Ann Dickerson 
5 years ago

hour to wait for an appointment. no thanks 

Colbert Seagraves's profile image
Colbert Seagraves 
recommend  Recommended
6 years ago

David Paschal was great to work with!! Ordered my glasses last Friday and got them today!! Great customer service!! 

Kaylee Marie's profile image
Kaylee Marie 
6 years ago

I bought eye glasses and Rayban prescription sunglasses, they are rude to work with and they constantly try to up sell you. I picked up my raybans and there was a scratch in the orange tint that I paid extra for and she told me it wasn’t anything to worry about. I call for prescription questions and she tells me if I have any questions to just come to the store and hung up. If you accidentally cal the glasses side instead of eye exam wide they hang up on you. It’s a joke. I won’t go there again. 

Betsy Peterson's profile image
Betsy Peterson 
recommend  Recommended
6 years ago

Caleb switched my lenses to my new frame at no charge! Great customer service!!😊 

Michael K Storm's profile image
Michael K Storm 
6 years ago

Thank you Tanya for adjusting,replacing nose pads & cleaning my glasses today! GREAT CUSTOMER SERVICE!!! 

Hailey Michelle's profile image
Hailey Michelle 
8 years ago

We had to wait an hour just to get our glasses adjusted. Nice staff. 

Kanda Haight's profile image
Kanda Haight 
8 years ago

They have been fantastic in their customer service and care. I had eye surgery and was told I'd likely need two lens changes within a few months as my eyes healed. I got the original lenses out of state, came back to my home state and needed new lenses. I was 2 months past their 30 day guarantee / remake policy but they remade the new prescription for free! All 3 of my experiences with them have been excellent. Thank you Lens Crafters and Kim at the Winston Salem store for your kindness! I will definitely be a repeat custome... read more

Alex Templeton's profile image
Alex Templeton 
8 years ago

Super thumbs�! Ty for all the help and good things you do . 

Dania Lara's profile image
Dania Lara 
11 years ago

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.7 star rating with 756 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 9:00 p.m.  

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