LensCrafters's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

LensCrafters

4.5

About this business

At LensCrafters located at 3272 N John Young Pkwy, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Kissimmee LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and ... read more

Location details

3272 N John Young Pkwy Spc H-17, Spc H-17, Kissimmee, FL, 34741, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.5829 reviews
Select a rating
Michael Grochowicz's profile image
Michael Grochowicz 
4 years ago

Require hiring honest employees. 

Bruce Kahler's profile image
Bruce Kahler 
4 years ago

Being in customer service, I try to not speak to the bad of an issue, but with my recent experience at Lenscrafters, this needs to be shared far and wide.. I am very disappointed in Lenscrafters; specifically the Central Florida area manager.... We have been generational customers, and in trying to fix an issue, we were told that the District area manager had no time to speak to us, and that we were not important enough. They used manipulation and deceit, to avoid paying a warranty claim. They were unprofessional and unrespo... read more

Terri Reinhardt's profile image
Terri Reinhardt 
4 years ago

Don’t waste your time. I scheduled an appointment back in February for July. They took it upon themselves to change the time which obvious did not work. When I advised them of such, they were rude and would not listen. 

Melissa Gilham's profile image
Melissa Gilham 
recommend  Recommended
5 years ago

Every person in this store has been so kind and helpful to me. Every time my crazy dog eats my glasses hahaha. The last time I had to come in one of the techs stayed late to make sure I got glasses today. So incredibly kind and passionate about making sure we can all see. Thank you! 

Shanna Neuenschwander's profile image
Shanna Neuenschwander 
6 years ago

Have been using LensCrafters all my adult life in Indiana. Come to this one to get an eye exam and spent $300 for glasses. I get them and the change they made on my right eye is so much it causes nausea and pain. I was told to come in after work and they would re-evaluate and do a new exam. I come and they try and tell me it’s allergies...🙄. So they say they can’t do the reExam today. I told them I was told they could and they are wasting my time making me come back 3 times this week already. The doctor agrees to see me. I ... read more

Angela Davis-Smith's profile image
Angela Davis-Smith 
6 years ago

Staff very friendly and helpful! Quick and efficient when providing service. Facilities were very clean and well kept. 

Wes Singer's profile image
Wes Singer 
recommend  Recommended
6 years ago

Very friendly, every employee recognized and acknowledged you were there. 

Shelly Byrne's profile image
Shelly Byrne 
recommend  Recommended
6 years ago

They are so nice and professional I had my puppy with me and they welcomed her right in. I live my Tiffany and Company glasses. 

Jay Kingston's profile image
Jay Kingston 
recommend  Recommended
6 years ago

Great place to get your glasses 

Frequently asked questions about LensCrafters

How is LensCrafters rated?

LensCrafters has a 4.5 star rating with 829 reviews. 

When is LensCrafters open?

LensCrafters is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com