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Message from Len Stoler Hyundai
11279 Reisterstown Road, Garrison, MD, 21117, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
They have had my car for 2 years now with no results or answers at all. I have tried calling & I have come up there for an answer but no one can give me one. The service manager had left & never returned. They can’t locate my car
Crocks ! They take advantage of elderly and women . My sister can’t get a lien release from a finance company they used to finance my car. They begged me to finance the car for their “benefit “. They should be removed from the dealership network.
I purchased a brand new 2024 Hyundai Santa Fe on May 23. Arriving at the dealership around 10:30am. While there, our sales rep was going between my family and another customer. Causing us not to leave until 2:55PM. Buying a car should not have take this long. The next morning, May 24, I contacted the dealership about the breaks feeling soft while riding home and ended up opening a claim through Hyundai. That afternoon Friday May 24, I decided to wash the car and take off the front license plate (not required in my state). Up... read more
Took my car into this facility for service the first week of January 2024 b/c my car had been leaking oil. I was told by the associate that I did not have a warranty on the car. I double-checked to see if I had a warranty on my car and it turned out that my car was still under warranty. Went back to Hyundai to let them know that my car was under warranty, and they took the phone number of the warranty company. The diagnostic was done, and I was told that the cost of repairs would be over $4400 and that my warranty would not ... read more
I had a service appointment schedule for 3 PM 1/16/24 at Len Stoler Hyundai. I called and was given the option to come in at 1:30 PM. I get there at 1:20 p.m. and was told by Kelly that there was no one to service my vehicle everyone came in and left. I rescheduled my service for 2 days later. I received a call thirty minutes after my service appointment was supposed to start to ask whether or not I was still coming in for service. The day of service I asked to speak to the service manager Scott ***** who proceeded to tell m... read more
October 2022 was told I need to report my valve cover gasket and spark plugs to enter an in oil consumption test. I was told I could have it completed outside of them just needed them to confirm the repair was made to start. They confirmed and began the consumption reporting. Every 1000 miles I was short the same amount of oil nearly 3 qts for consistently over a year. Now October 2023 they say I need to get the same valve cover fixed again in order to enter in the consumption report. What have I been doing the last year. We... read more
Hyundai Corporate in December of 2022 issued a warranty extension for the white paint on a number of models, including the 2017 Hyundai Elantra. In the spring of 2023 I received mail that made me aware of this warranty extension. In March 2023, I took my vehicle to the Len Stoler Hyundai in Owings Mills to show them the chipping/peeling paint on the hood and roof of my vehicle. In May 2023, I finally received a call that they would do the repair at no cost to me. I attempted to take the vehicle in, but they informed me that ... read more
This service department SUCKS Do not use them until they hire ppl that know how to communicate with customers and among themselves . A visit to complain in person to the service manager is coming.
Len- **** Stoler Hyundai is not a good place to buy a car or have your car serviced. Customer service people are lazy unprofessional and they don’t answer the phone. My car sat for 3 & 1/2 days with no work done to it. I had to keep calling all week to find out what was going on with the work. Finally yesterday June 9th I called on my lunch break I talked to 2 different customer service people nobody has a clue about anything. When I finally reached a service person I was told I need a transmission and I felt like it shouldn... read more
Len Stoler Hyundai has a 4 star rating with 1,134 reviews.
Len Stoler Hyundai is open now. It will close at 9:00 p.m.
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