Legacy Flooring LW LLC

Richard B 

on BBB

4 months ago

Thank you Legacy Flooring LW LLC and Lowes ~ We had great service from start to the end ~ Amazing customer service ~ We love our new floors, they look awesome ~ Your installers were super helpful explaining everything from start to the end. 

Scott L 

on BBB

4 months ago

5 Stars ?????????? Amazing and Excellent workCrew showed up on time. Did a walk thru before starting, to make sure they understood my project of the entire second floor, including the stairs. Answered all my questions and concerns. They worked very hard. Cleaned up afterwards. Did a 2nd walk thru to ensure my satisfaction. They finished sooner than expected. Great job Legacy Flooring ****** and Lowes !! 

Sam C 

on BBB

4 months ago

We had flooring (carpet and vinyl) installed in our bedroom and hall. The Contractor was very good and answered all our questions. Did a great job and was quick. Had to remove old carpet, level floor and put down new flooring. Cleaned up before he left. Will definitely use Legacy Flooring LW LLC and Lowes again for the rest of the flooring our my house. They done a spectacular job. Thank you..!! 

Yep U 

on BBB

a year ago

Terrible company! The manger over all of the southern part of the ** is fake as fake can be. The way the employees talk they hate their job either from the installers making it tough or the manager having favorites and ignoring the employees asking for help. 

Bart W. 

on Birdeye

a year ago

I bought ceramic tile from Lowes in Sanford, NC and had Legacy install it. I cannot be happier with my floors. I am having them come back to install my new hardwood floors. They also installed my new baseboards, Remove and reset all 3 toilets and cleaned up afterwards. Jay and his crew are to be commended on a job perfectly done.  

Nita B 

on BBB

a year ago

Legacy is a problem. ****** is not helpful regarding their sub-contractor. I am going through too many hoops with those two and the contractor. Everyone is shoving the ball on me. Legacy does not talk to the contractor. I paid for flooring, at ******, I have receipts. Legacy so anxious to set up flooring, I had to have the contractor, first to remove old carpeting. No one used a level, the contractor nor Legacy, when all of the excitement to do flooring. $$$$$ dancing. Legacy says after that that the *********** to be levele... read more

Anita B 

on BBB

a year ago

Legacy is a problem. ****** is not helpful regarding their sub-contractor. I am going through too many hoops with those two and the contractor. Everyone is shoving the ball on me. Legacy does not talk to the contractor. I paid for flooring, at ******, I have receipts. Legacy so anxious to set up flooring, I had to have the contractor, first to remove old carpeting. No one used a level, the contractor nor Legacy, when all of the excitement to do flooring. $$$$$ dancing. Legacy says after that that the *********** to be levele... read more

Stephanie J 

on BBB

a year ago

We were so pleased with the carpet installation that happened yesterday! ***** called to confirm arrival to our home. ***** and ***** were at our home ready to work within the projected time slot mentioned by the Legacy representative. Both installers were friendly, smiled, made eye contact (sometimes those "******" are not given). They knew exactly what to do in every way...removing the old carpet in a systematic, organized way, clean up from the old carpet and installation. I was in and out of the house the full day while ... read more

Patti W. 

on Birdeye

a year ago

David and his crew were fantastic! I can not think of anything they could have done better and highly recommend them. They worked 12 hours with no lunch break. In fact, everything went great from ordering the carpet at Lowes to the final installation. Legacy does all Lowes carpet installations and they were wonderful! We had the main bedroom, upstairs hall, three bedrooms and an office carpeted.They arrived at 830 AM and worked til 830 PM with a quick lunch on the run while working - they wanted to keep going. Be sure to a... read more