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Legacy at Western Oaks
- Apartments
- Austin, TX
About this business
Welcome to Legacy at Western Oaks Luxury Apartment Homes conveniently located in south Austin near the prestigious Circle C Ranch. Our community features views of beautiful hill country as well as quick access to many Austin attractions. Enjoy the carefree benefits and numerous amenity offerings such as our outdoor kitchen, two resort style swimming pools, and expansive dog park. Our one, two, and three bedroom apartment homes feature spacious floor plans with generous nine foot ceilings, crown molding, gourmet kitchens, and... read more
Location details
8801 La Cresada Dr, Austin, TX, 78749, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Poor management I have been staying in this apartment for past one year. The management does not address any of your concerns. After the snow storm this year, there have been water outages across the city. City had restored the water on 2/21 morning, Legacy said, they would need to check each and every building before restoring the water to each building. They did not do anything on 2/21. They started next day with few employees and they could not able to complete 1/3 of total building in a day. If it goes like it, it would ... read more
Business response:
We fully understand how frustrating it has been for you recently due to the historic weather events. We worked tirelessly to restore the water to everyone and pleased that water has been restored to this community.
Poor management I have been staying here for an year now. The management does not clearly communicate on outages and repair. After the water outages entire city has water except few apartments in legacy at western oaks. The management is good for nothing and the did not even plan any additional employees to help with outages fixing. I would not prefer this apartment anymore.
Business response:
We fully understand how frustrating it has been for you recently due to the historic weather events. We worked tirelessly to restore the water to everyone and pleased that water has been restored to this community.
Leasing agent misrepresented lease and I'm out 1000 dollars I have a classic car I am restoring. It is not registered. I wanted to rent a garage for it, but the leasing agent said they had none available. She then said that I could rent a reserved parking space for it, because otherwise, unregistered vehicles were not allowed on property. I rented the spot. I got back from a trip and discovered my car was towed. I had to pay the initial towing fee, storage at the impound lot, and another towing fee to get the car out of the ... read more
Business response:
Thank you for your candid feedback. We're a bit surprised to learn about a possible miscommunication regarding your unregistered vehicle, but we understand your frustration. We take great pride in the high-caliber professionals we hire, so we are concerned about what you've shared. You can be assured that we'll look into the matter right away so we can determine whether some staff members could benefit from further training. In the meantime, please call our resident care line at 866-620-1130 so we can document this incident ... read more
rude staff at the management office very unprofessional and rude staff at the leasing office. i checked out the property and it was a horrific experience
Business response:
Thanks for taking the time to review our community. Our goal is to provide prompt and professional service at all times, so we're a bit surprised to hear about your experience. We would appreciate an opportunity to learn more and try to make things right. Could you please give us a call at your earliest convenience? We look forward to hearing from you.
Unprofessionally managed property! 1. Very poor management! They do not care about their residents. Accusations is a normal behavior for most of the people who works at this place. 2. Couple rude maintenance people 3. Standard apartments - nothing impressive I am putting 2 stars only because of the wonderful location of this place, good gym and a very nice pool area. But, think twice before you move in here!
Business response:
Thank you for making us aware of your concerns with some of our staff. It's a point of pride that we hire exceptional professionals who go above and beyond to ensure the comfort of our residents, so we regret that you feel so let down by our service. Rest assured we're committed to investigating these incidents in-depth so we can resolve any lingering problems as soon as possible. In the meantime, please call our resident care line at 866-620-1130 so we can officially document your concerns.
DO NOT MOVE HERE!! If you want to live somewhere where the office staff is rude and unprofessional then this is the place for you! When I went to tour here I specifically remember the leasing agent that showed me around, Alex, who was not very friendly and was unable to answer any of the questions I had. The apartments were decent but her awful attitude and lack of knowledge are ultimately why I did not lease here.
Business response:
Thank you for sharing yourfeedback about the experience you had touring our community in the past. We regret to hear that your past visit was unpleasant. If you are still looking for a new home, we'd love to show you just how wonderful our communitytruly is. Please feel free to call us at 866-620-1130!
Legacy at Western Oaks Let me tell you about legacy of Western Oaks. I have been living here for seven years and I love it! It's nestled in the middle of Circle C and in a great school district.. The staff here is very friendly and they make you feel welcome. The maintenance crew is awesome they keep this place very clean and very up-to-date. Lots of get-togethers for residents. Two beautiful pools.and most importantly you are minutes from downtown Austin!
Frequently asked questions about Legacy at Western Oaks
How is Legacy at Western Oaks rated?
Legacy at Western Oaks has a 4 star rating with 200 reviews.
When is Legacy at Western Oaks open?
Legacy at Western Oaks is closed now. It will open tomorrow at 9:00 a.m.
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