Leafguard of Columbus-dayton

Patricia K 

on BBB

a year ago

They suck! The gutters are fine until they start leaking!! The company won't come out to repair them! Scheduled on 4 different occasions to come out and repair them. Nobody has showed up and I'm still paying on them! I have had them for about 2 years. Don't get them waste of time and money! 

Chris F 

on BBB

a year ago

Had a presentation at my home today. Rep did a thorough inspection and informative presentation. Cost was insanity. He continued to ask what I wanted to pay after all their perks and reductions. Had to agree with everything today. Then he called his supervisor to see what he could do. I told him I just wanted the bottom line cost, and when it was clear I wasnt going to be given it I told him I did not agree with their tactics. I said I felt like I was being sold a timeshare that I did not want or negotiating a price on a car... read more

Ricardo R 

on BBB

a year ago

Product gets 5 stars, the rest of the experience is a 1. First, we told the sales representative that we are only quoting. It ended up being used car salesman type of pitch. After the astronomical retail price that was quoted, he eventually came to a price that we could afford, thus swindled and sold after 3 1/2 hours in our home, he left around 9pm. We had scheduled the install for 1 week after the sale. The day before the install which was a Friday, I received a phone call that they had to cancel due weather and staffing. ... read more

Susan B 

on BBB

a year ago

On August 23, 2023 a representative came to my elderly mother's home to give her a quote on gutters. I could not be there during the presentation and initial quote so my fianc went to be there for my mom. The rep inquired about the identity of my fianc which was none of her business. After an ****** long presentation on her ipad, the rep quoted my mother $12,000 for two straight gutters with downs spout on a **** square foot house. My mom said it was too much. The rep then proceeded to talk about discounts which brought the ... read more

Roger F 

on BBB

a year ago

For supposedly being installed by professionals, there are few items that I feel do not show this professionalism. All around the house after the installation, there were pieces of metal and mini screws, including some in the driveway, damage to my siding in many places as they tore off the existing downspouts. Speed was much more important than quality of installation. The metal flashing that was put underneath the gutters was not properly fasten down in a few spots. The quality certainly does not reflect the price I paid! 

Andrew R 

on BBB

a year ago

I had the LeafGuard product placed all around my house in 2007 in ********, ********. I received a guarantee/warranty that they would provide one free gutter cleaning every year. When I called last month (July 2023) to request a cleaning, I was told that LeafGuard was allied with *************** in 2007 but that those two entities split apart and are now competitors locally. I then had difficulty getting either entity to help (and not point the finger at the other). Finally a cleaning visit was scheduled, but the two men ref... read more

Anne H 

on BBB

a year ago

I had hoped there was a choice for no stars. ******* that came to our house was a high pressure, disrespectful salesman. My husband is 76 years old and he was talked to like he was a child. I interrupted him and asked him to be more respectful and not rude. Please DO NOT do business with this company. ******* told us that they had an A+ rating with BBB. In fact, the reviews show a **** star rating. That should certainly speak volumes. 

Martha H 

on BBB

a year ago

I have never been more disappointed in a product in my life! A friend came over and asked if I would recommend leafguard gutters to them. I told them absolutely not. I live in **** where there's not a lot of rain and when it did rain I have leaks and the company have not fixed it. They told me that the guy that installed my rain gutters didn't work there anymore and that my gutters need to be replaced because he did it wrong. They did not replace my gutters. They did some patch jobs but it still isn't carrying the rain away.... read more

margaret f 

on BBB

a year ago

Horrible customer service . I had ********************** before and then tree hit and damaged them, was going to buy new gutters but no call back after several attempts and then got through and made appointment and they never showed or called. Really terrible company! DO NOT GO WITH THEM!