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Leader Autoplex
- Used Car Dealers
- San Antonio, TX
About this business
Location details
13603 Wetmore Rd, 13603 Wetmore Road, San Antonio, TX, 78247, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:30 p.m. | |
| Tue | 10:00 a.m. to 6:30 p.m. | |
| Wed | 10:00 a.m. to 6:30 p.m. | |
| Thu | 10:00 a.m. to 6:30 p.m. | |
| Fri | 10:00 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 6:30 p.m. | |
| Sun | Closed |
Fantastic service and attention by Mr. Ahmet, he was very patient, I didn't feel rushed or pressured for anything. I saw the vehicle test drove it, and shopped around, a week later I came back to buy this one because it genuinely was the best deal and the used vehicle was immaculate. Offered a 3month warranty with purchase of vehicle and business was done the old fashion way- ended the sale with a handshake the same day. Dealer even contacted me as soon as the plates\tags came in, he even put them on my car for me when I arr... read more
Very fast customer service!
Do not visit! They promise "No hassle, no pressure." The rep stood over me the entire 15 minutes I looked at a car. He wanted to know what I was doing with a volt meter (uh, test the battery). He would not let me jack up the car. He offered to put the car on their lift on Monday (48hrs)! Drove 80 miles to check the car and ready to buy now if good. Monday, yeah not working out. I thought dealerships wanted people on the lot to buy cars, especially while on the lot.
Business response:
We are sorry to hear that we were not able to meet your expectations during your visit to our dealership.We understand that you went at great lengths and sent us an inquiry on CarGurus about the same vehicle after your visit just to be able to leave this negative review.Our promise is “no hassle and no pressure”.This does not mean leaving customers unattended while they examine prospect vehicles.It certainly does not mean that they could hook up multi-meters to our vehicles without asking or try to jack them up with a floor ... read more
Pleasant and friendly.
They promptly responded to my request for information on the truck I was interested in
Was really pleased with my experience at Leader Autplex! They did not pressure us, let us take our time looking over the vehicle on our own and even allowed our own mechanic to come on their property to perform a pre purchase inspection. I would recommend them to others!
After submitting the request, they gave me a call and provided me with additional details as requested. In addition, they follow up with an email containing the information. In the end, they made to process of buying the car fast and easy.
Business response:
Johnny,we take pride in the customer service we provide at Leader Autoplex.We are glad to hear that we were able to meet your expectations.I would like to take this opportunity to thank you once again for your business.We hope that you enjoy your new vehicle.Ahmet.
Bought the car. The car had no service what so ever. Needs a brake job and oil change and there was barely any gas in it when we drove off the lot.
Business response:
We are sorry to hear that you were not totally satisfied with your shopping experience at our dealership.Please call me at 210-490-2070 to address some of these issues and see if we can turn your experience to a five star one.Thank you.Ahmet
Good to work with. Hope to work them soon.
Business response:
Jim,Thank you for your interest in our vehicles.Please feel free to contact us with any questions and visit our dealership soon.We would love an opportunity to earn your business.
Frequently asked questions about Leader Autoplex
How is Leader Autoplex rated?
Leader Autoplex has a 4.5 star rating with 164 reviews.
When is Leader Autoplex open?
Leader Autoplex is closed now. It will open at 10:00 a.m.
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