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LaptopMD - Computer & iPhone Repair

4.8

About this business

As an IT Manager at JP Morgan Chase in the 1990’s, LaptopMD owner Arthur Zilberman saw inherent weaknesses in the structure of computer service vendors that he worked with and the services that they provided. Most computer repair companies lacked (and still lack) the basic amenities busy professionals expect such as professional expertise and knowledge, same-day service, free estimates, and attention to the needs and priorities of the customer. Arthur believed that the customer deserved a much higher level of service t... read more

Location details

248 W 35th Street, 12th Floor, New York, NY, 10001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,861 reviews
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Don Metzler's profile image
Don Metzler 
recommend  Recommended
6 years ago

Always a great help! Thanks Michael. Very quick and got the job done. 

Eugene Sadowski's profile image
Eugene Sadowski 
recommend  Recommended
6 years ago

I took my I phone for repair and found Laptop MD very knowledgeable and efficient They diagnose the problem and call you before they do any work. They do not charge you for the diagnostic service. I think that's pretty fair. It's up to you whether to repair or not. I brought my cell phone in at 10 am and picked it up at 1pm. My service tech was Mike. I appreciate his service at Laptop MD. 

Mary Lou Smyth's profile image
Mary Lou Smyth 
recommend  Recommended
6 years ago

I needed my iPhone 6s screen replaced after I fell, and it cracked. The Geek Squad at Best Buy told me it would be 5-7 days to replace a screen. I called LaptopMD and they said it would take 15 minutes and $95. They didn’t have a screen in stock but expected a delivery shortly. They took my number, and called me back less than an hour later. I drove down, handed them my phone, and they gave it back to me with a new screen 10 minutes later. They did what they said they would, and they were very pleasant about it. 

Nicholas Johnson's profile image
Nicholas Johnson 
recommend  Recommended
6 years ago

I had a CPU fan blow out on My rig and they fixed and install the new fan in under a Day 5 out of 5.. this was the Morristown Location. ! 

Jean Reamer's profile image
Jean Reamer 
recommend  Recommended
6 years ago

Top notch professionals. I had two positive experiences with Pompton Plains NJ office. They looked at my cell phone, helped factory reset and later checked again and determined the mother board was going – not repairable. They provided a letter for my insurance to confirm not repairable.All NO Charge. Dropped a desk top in that stopped working. They confirmed the power board was shot along with the hard drive. Recommended not repairing. No charge to provide the estimate. They were able to sell me a refurbished desktop which ... read more

Jesper Qiu's profile image
Jesper Qiu 
recommend  Recommended
6 years ago

Dear Sir,How are you. This is Jesper from Xiamen City,China. We are the wholesaler for laptop parts, Tablet Parts ,Cell phone parts and UV Curing Machine, our website is www.jlnlaptopparts.com, or you can send your inquiry to me by email at sales@jlnlaptopparts.com, I'm sincerely hope that we can establish good and long-term relationship, I will give you the best offer and service. Thanks. My Skype ID: jllaptopparts and Whatsapp +86 15959258351.Thank you very much! 

Rob Paparozzi's profile image
Rob Paparozzi 
7 years ago

Wow! Totally great and efficient experience! Thought my PC Tower crashed. Dropped it offf and got a call back next day and email as well. The Power Supply blew out and they replaced it pronto and did my latest Windows Updates at a VERY reasonable price. Heard about them from my daughter when they fixed her Mac Laptop and she highly recommended them. Will definitely use them again..... 

Christina McAloney Scienski's profile image
Christina McAloney Scienski 
7 years ago

They replaced the hard drive. However, they could not recover the data from our old hard drive. They were informative about the issue. 

Diána Ilona van Duyvendijk's profile image
Diána Ilona van Duyvendijk 
recommend  Recommended
7 years ago

Super fast and friendly service. My computer was fixed in less than 48 hours with all my “lost” material recovered and placed back on the computer. 

Frequently asked questions about LaptopMD - Computer & iPhone Repair

How is LaptopMD - Computer & iPhone Repair rated?

LaptopMD - Computer & iPhone Repair has a 4.8 star rating with 1,861 reviews. 

When is LaptopMD - Computer & iPhone Repair open?

LaptopMD - Computer & iPhone Repair is open now. It will close at 6:00 p.m.  

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