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Landmark Apartments
- Real Estate Agents
- Hyattsville, MD
About this business
Location details
5603 Cypress Creek Dr, Hyattsville, MD, 20782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
SO many issues with apartment, it is not worth it. I live next door to drug dealers and the noise is unbearable. I have complained to the landlord and so have my other neighbors. I have had the police over and have not had any results. Every morning the entire apartment complex has a strong marijuana odor that enters through every apartment thanks to the way the apartments are connected. The stench is so strong that I've developed an allergic reaction and now wheeze every morning and afternoon until the smell dissipates at a... read more
Business response:
I'm sorry to hear Landmark Apartments has not lived up to your expectations. It's our priority to offer a well maintained comfortable atmosphere. Please reach out to us at your earliest convenience questcorp@liveqmg.com. I would like to speak with you directly in regards to the issues you're experiencing. We appreciate your feedback and cannot improve without it. . Thank you, Quest Management Group
Keep on Driving If you come to see Landmark Apartments, formerly Cypress Creek, drive by and keep on driving. I moved in five weeks ago. I sat on the floor and cried the day I moved in, there was so much wrong about the apartment. I sent a laundry list of things that needed to be fixed- things like missing electrical outlet plates, a bedroom door that swung in and out, it was so small for the door frame, and a front door that didn't close all the way. My dishwasher stopped draining two weeks ago and it's had standing water i... read more
Business response:
I'm saddened to hear Landmark Apartments is not living up to your expectations. Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Please reach out to us at your earliest convenience, in the office, and I would like to discuss in person the specific concerns you are referring too. We cannot improve without you and your feedback. Thank you, Landmark Apartments
Disgruntled Tenant I've been living at Landmark Apartments for about a year and I'm happy to terminate my lease! Moving in one of my main inquiries was about rodents which I absolutely hate and I was ensured this was not an issue. The biggest lie that I was told. The constant reoccurrence of mice was definitely irritating. Sharing my concerns with the office was pointless because the negligence was blatant. Also maintenance is THEE WORST. If there is ever a malfunction expect for it to be rectified within atleast a month if ... read more
Business response:
Thank you very much for your review of Landmark Apartments. Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Please reach out to us at your earliest convenience, in the office, and I would like to discuss in person the specific concerns you are referring too. We cannot improve without you and your feedback. Thank you, Landmark Apartments
Ann Pratt I have been living at Landmark Apartments since it was Cypress Creek. The staff in the business and leasing office are friendly and accommodating. The grounds are well manicured and the pool is big and family friendly. I also love the convenience of the in unit washer/dryer. This complex has the best quality apartments for affordable prices in the area. I would recommend this complex to a friend!
Business response:
Thank you very much for your review. Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Thank you, Landmark Apartments
Land Mark Apartments Land Mark apartments potentially can be a reasonable community to reside. The Metro station is in close proximity and shopping facilities are just about 5 minutes away. Just like any other community there are always issues to be taken care of . It is important that lease holders are treated with a measure of respect by both office personnel and maintenance staff. I have always had maintenance issues , leaking faucets, toilets that clog all the time, ac units that sometimes only blow hot air, I try to use... read more
Business response:
I'm sad to hear that Landmark Apartments is not living up to your expectations. I am sorry that you have been experiencing these issues. Please contact me with specifics regarding these concerns so I can take steps to get them corrected. Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Please reach out to us at your earliest convenience, in the office, and I would like to d... read more
Current Resident DONT MOVE HERE! The new management only knickels and dimes. Doesnt care about its residents. Apartments look nice on the outside but are old fashioned. A high electricity bill is to be expected.
Business response:
I'm sad to hear that Landmark Apartments is not living up to your expectations. I am sorry that you have been experiencing these issues. Please contact me with specifics regarding these concerns so I can take steps to get them corrected. Please contact me at 301-559-0320 or wanda@liveqmg.com. Thank you for taking the time to write a review and I appreciate your feedback.
Horrible I lived here for a little bit over a year and this by far is one of the worst experience I've had. The communication is very poor the maintenance process takes along time and if you constantly don't call or pop up to do a complaint nothing will get done. With the amount of money you spend living in this community you would think that they would treat you better.Also there's bugs and mices/rats in the apartment. Once my lease is up I will never ever move back into this community. The people in the office does a terri... read more
Business response:
I'm sad to hear that Landmark Apartments is not living up to your expectations. I am sorry that you have been experiencing these issues. Please contact me with specifics regarding these concerns so I can take steps to get them corrected. Please contact me at 301-559-0320 or Wanda@liveqmg.com. Thank you for taking the time to write a review and I appreciate your feedback.
Gym equipment Most of the gym equipment is BUSTED AND BROKE!. We pay amenitie fees and can't even have a descent work out smh
Business response:
I'm sad to hear that Landmark Apartments is not living up to your expectations. I am sorry that you have been experiencing these issues. Please contact me with specifics regarding these concerns so I can take steps to get them corrected. Please contact me at 301-559-0320 or wanda@liveqmg.com. Thank you for taking the time to write a review and I appreciate your feedback.
Worst customer service ever We've lived in our apartment for 6 months now and we still don't have a working dishwasher. There are roaches everywhere despite the fumigation that was supposedly done. On top of all this, they lost the spare key to my apartment!
Business response:
I'm sorry to hear that the previous management company did not live up to your expectations. The property was purchased by Quest Managment Group in December 2016 and we would like an opportunity to address your concerns. We're always accessible for our residents and I encourage you to stop by Landmark Leasing Office any time you have a question or concern. Thank you for taking the time to write a review. I appreciate your feedback.
Frequently asked questions about Landmark Apartments
How is Landmark Apartments rated?
Landmark Apartments has a 3.3 star rating with 708 reviews.
When is Landmark Apartments open?
Landmark Apartments is open now. It will close at 6:00 p.m.
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