This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Land Rover Northfield
- Car Dealers
- Northfield, IL
About this business
UPDATE: Service offering pick-up and drop-off valet. Virtual, remote, contact-free options for sales. Enhanced sanitization processes in place, including Cilajet Anti-Microbial vehicle treatments.
Location details
670 W Frontage Rd, Ste 1, Northfield, IL, 60093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I called and asked specifically if this had sliding sunroof and they says yes. I drove there and when I get there they say it doesn’t have sliding sunroof. Why would they lie and make someone drive all the way there? Awful customer service
Business response:
Juli, This is a concerning review to read. We strive to make the purchasing process go smoothly for our guests and it certainly sounds like there was a miscommunication here regarding the vehicle you were interested in. I will share your comments internally to ensure we're doing all we can to communicate accurately with customers. I'm sorry to hear we couldn't come to a deal, and if you'd like to discuss this on the phone, I welcome the chance to have a conversation and see if there is anything I can do for you. Thank you, A... read more
They are nice will come back
Business response:
Thank you for reviewing us, Jorge! We are thrilled to hear that you had such a successful experience working with us. Drive safely, and we hope to see you again down the road! - The Land Rover Northfield team
Great
Great communication. Did not pursue buying from them as it was a Porsche and I could not buy CPO from them. Not sure what the final sale process would’ve been like.
Awesome Experience. Very courteous, Knowledgeable Sales Professional contacted me, answered all my questions and went above and beyond to assist me.
Had a great test drive and meeting with Joe Fuentes.
Smooth experience very helpful salesman sam made it happen!!
Responded promptly and let me know the car sold before I could go see it.
Great experience. Gave us the car to spend as much time as we needed to evaluate it. I love that as you need to drive on all types of roadways to get a good idea of how the vehicle performs. Lisa was great. Still waiting on a back light lense replacement appt but that’s no big deal.
Frequently asked questions about Land Rover Northfield
How is Land Rover Northfield rated?
Land Rover Northfield has a 4.7 star rating with 1,188 reviews.
When is Land Rover Northfield open?
Land Rover Northfield is closed now. It will open at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com