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Lakeland Toyota

4.2
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About this business

Specialties Toyota, new cars, used cars, car maintenance, car service, car repairs, auto parts, auto loans, car financing 

Location details

2925 Mall Hill Drive, Lakeland, FL, 33810, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
Review Performance in the last  
6 months
4.21,496 reviews
Select a rating
Jennifer L.'s profile image
Jennifer L. 
on Birdeye

10 months ago

If I could leave a negative star I would. Purchase the 2015 GMC terrain in March and part of the purchase agreement was for me to receive WeatherTech floor mats and a free oil change. I was advised that the weather tech floor mats might be generic not that they would be all weather mats. When I receive the mats after the purchase and the papers were signed I could’ve gotten better mats at Walmart they were cheap thin and flimsy. Went today July 1 at 2:30 to get an oil change that was supposed to be free the rude service advi... read more

Michael D.'s profile image
Michael D. 
on Birdeye

11 months ago

This site advertised a part I purchased but without me noticing it took me to parts.lovelandtoyota.com. I purchased the part and received a confirmation email. Never recieved any other communication ubntil I tried to call which the number did not work so I emailed. They replied with no source for the part and I have yet to get my requested refund. I am having to process a chargeback due to what I consider to be a spam site toyotapartsovertock.com. Toyota Parts Overstock Order Confirmed (Order #12436810) 

Chimere B.'s profile image
Chimere B. 
on Birdeye

2 years ago

Terrible communication  

Jordan C.'s profile image
Jordan C. 
on Birdeye

2 years ago

I have sent probably 5 emails to various people at Lakeland Toyota. 5 times per person. I have not recieved a single response. Such customer service for someone who just purchased a $24,000 car. Hi, my name is Jordan Curk. At the beginning of October, I purchased a 2021 Corolla SE. I love my car and I'm very happy. My complaint is with my overall experience at Lakeland Toyota. On the day I made my purchase, I was helped by Jason Antaya and Michele Drake. Situation 1: I traded in a 2012 GMC Terrain. I left a garage do... read more

Win308 S.'s profile image
Win308 S. 
on Birdeye

2 years ago

Lost ALL faith in Lakeland Toyota. I feel completely taken advantage of and they almost took $1600.00 from me. Dropped my teenage son’s truck off to fix the rear differential. When we picked the truck back up, it had virtually no brakes, completely put my son’s life at risk. I told them it felt like they didn’t bleed the brakes properly. They assure me they bled the brakes. Their Customer Service manager went through the effort of coming to get my truck from my house and then later called to say it they bled the brakes agai... read more

Cheri A.'s profile image
Cheri A. 
on Birdeye

6 years ago

I would like to recommend Lakeland Toyota.  I felt like I received the royal treatment when I was purchasing my 2017 Toyota 4 Runner, on Tuesday June 20, 2017.  My salesman Joseph Johnson was a 4 Runner expert and went above and beyond to get us into the  4 Runner we wanted at a price/payment that worked for us. Joseph made it happen! Thank you Lakeland Toyota, Joseph Johnson, and Trey! 

Frequently asked questions about Lakeland Toyota

How is Lakeland Toyota rated?

Lakeland Toyota has a 4.2 star rating with 1,496 reviews. 

When is Lakeland Toyota open?

Lakeland Toyota is open now. It will close at 8:00 p.m.  

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