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Lake Geneva Gm Supercenter
- Car Dealers
- Lake Geneva, WI
About this business
Location details
715 S Wells St, Lake Geneva, WI, 53147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I trust the people at the Lake Geneva Chevy dealership only thing that makes me mad as I've been in there 4 times at least in the last five months and they don't have a remote control for the TV I asked one guy to help me and he said it's not my area and when I was there yesterday they had it they said they had a remote but nobody can find it I think with all the money they can afford to buy at least more than one remote so they always had one they knew where it was why the hell should we have to sit there and watch ESPN new... read more
Business response:
Good morning Lisa, Thank you for taking the time to provide us with feedback. We sincerely apologize your needs as a customer were not met. Without this valuable feedback, we would be unable to improve, so thank you for letting us know there was an issue.
I gave a 5☆ only because I'm impressed with the staff & the GM, Tim. Really, who loves sitting at a dealership for hrs!? I'm here to get service on 4th car we've bought from them & unfortunately the small part wasn't covered under warranty. However, Tim took care of it for us. It's nice to know there's loyalty still for those that are loyal customers! Thank you!
Business response:
Good morning Stephanie, thank you for taking the time to leave us a review. We're pleased to hear it was a positive experience and appreciate the kind words about our staff. Customer service is a top priority for us and we look forward to seeing you again soon. Have a great day!
I had a good time with Josh Bergman while he was giving me information on the a 2008 Chevy Trailblazer and at the end of the day I drove home with my first vehicle!
Amazing service! Thanks to them I was able to buy my first new car today!
Business response:
Good afternoon Mindy, Thank you for taking the time to leave your feedback. It was our pleasure to provide you with an excellent buying experience, and we look forward to seeing you again! Have a great day!
They knew we were from out of town and went above and beyond to help us. They stayed late and came in early. Wonderful customer service, very impressed!
Business response:
Good Morning Stephanie, Thank you for taking the time to leave us your feedback. We are so pleased to hear that you had a great experience with us. We look forward to assisting you again in the future. Have a great day!
Picked up a used vehicle today. The process was much better than previous vehicle transactions at other places. Josh B. Was friendly and helpful. The GM Tim was pretty upfront with the numbers. We came to a quick agreement on a fair price. Thanks for making car buying painless for our family!
Business response:
Good Morning. Keith. Thank you for taking the time to leave us a review. We're pleased to hear it was a positive experience and appreciate the kind words about our staff. We look forward to seeing you again soon. Have a great day!
First time in 15 years very dissatisfied customer. Not very accommodating and customer service needs to be evaluated. Know what you're talking about to a loyal customer before you assume. Last car gets turned in on lease in December and will be the last after 15 years and 10 cars later. Check car thoroughly the first time prevents more time off work for customer and should not have to do the job for service techs
Business response:
Hi Mary, We are so glad to have been able to work together towards a resolution. Without this valuable feedback we would be unable to improve, so thank you for letting us know there was an issue. We will continue to work to provide top notch customer service. We appreciate you as a customer and look forward to seeing you again in the future. Have a wonderful day!
thieves biggest ripoff team ever,, add things to your contract but dont tell you about them or what they do... like wheel and tire for $300 but not only tell you your paying for it ,, they dont even tell you what it does . or a paper trail fee that makes no sence but to line lg chevy pockets i will tell EVERY ONE I CAN TO NEVER GO NEAR THE RIPOFF THIEF CAR JUNK DEALERSHIP IV BOUGHT I THINK 7 CARS FROM THEM,,, NEVER WILL MAKE 8 ALSO THEY LOVE TO RIP OFF FIRST TIME BUYERS AND I HAVE PROOF... SAY THEY HAVE NO CHOICE TO CHARGE A... read more
Biggest ripoff ever. Add you things on your bill of sale. Never tell you that you are paying for them or that you even have worthless coverages. Like wheel and tire or 7 years paper work fee that they don't tell you about. Thieves Biggest ripoff scam game I've ever seen
Business response:
Hi Joe, Thank you for taking the time to provide us with feedback. We sincerely apologize your needs as a customer were not met. Without this valuable feedback we would be unable to improve, so thank you for letting us know there was an issue. We will continue to work to provide top notch customer service so we can hopefully earn your business in the future.
Frequently asked questions about Lake Geneva Gm Supercenter
How is Lake Geneva Gm Supercenter rated?
Lake Geneva Gm Supercenter has a 4.1 star rating with 45 reviews.
When is Lake Geneva Gm Supercenter open?
Lake Geneva Gm Supercenter is closed now. It will open on Monday at 8:00 a.m.
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