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LaFontaine Volkswagen

4.4

About this business

Location details

2200 S Telegraph Rd, Dearborn, MI, 48124, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.4965 reviews
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Craig Ramsay's profile image
Craig Ramsay 
recommend  Recommended
4 years ago

From communication about service to timely completion of service, the dealership was excellent. 

Business response:

Craig, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at LaFontaine Volkswagen of Dearborn! Take care! 

Larry Zuckett's profile image
Larry Zuckett 
recommend  Recommended
4 years ago

Came in for alignment check and they did not find anything out of alignment and therefore did not charge me. They also gave me the alignment report for my records. 

Business response:

Hi Larry, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! 

George Saluk's profile image
George Saluk 
recommend  Recommended
4 years ago

great dealer, people, clean show room, pleasure to go into. 

Business response:

George, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! 

Brodie Hagarty's profile image
Brodie Hagarty 
4 years ago

Horrible Customer Service! Just Horrible! Ive been trying to get in contact about a truck but they act like i dont exist! Even after repeatedly contacting them more then i already have should. 👎👎👎 

Carolyn Brown's profile image
Carolyn Brown 
recommend  Recommended
4 years ago

My salesman was awesome. Wes knows his job. I will to continue to come to LaFontaine as long as Wes is there. The finance manager is incredible. 

Hodgee Juliana's profile image
Hodgee Juliana 
4 years ago

they don't return calls. I've been trying to talk to someone for 3 days now. I will go somewhere else. 

Business response:

We are disappointed to hear of this communication issue. If you are willing to give us another chance, please reach out to our General Manager, Mike Law, at (313) 758-6493 or mlaw@lafontaine.com at your earliest convenience. 

Shantell Stanford's profile image
Shantell Stanford 
4 years ago

I was very interested in financing a vehicle with this company. but they gave me the run around. they do not communicate with you. when you go in a car lot a car salesman knows if they can get you in a car with credit and other factors. I talked to Wesley of Dearborn on telegraph. I called everyday and for some reason he will always tell me the manager will be in at a later date. I had some things on my credit that I had to get in place. by June 16 which I was suppose to get a call back. instead I received a letter in the ma... read more

Hannah McGowan's profile image
Hannah McGowan 
recommend  Recommended
4 years ago

Huge shoutout to Christian for getting me everything I wanted in my new Jeep. Everything was seamless and professional. Highly recommend LaFontaine and Christian! 

Jay Novacane's profile image
Jay Novacane 
recommend  Recommended
4 years ago

I would love to thank Christian for putting me in a fresh 2018 jeep compass. Almost every dealership I went to wouldn't give me a chance! Christian went above and beyond to help me get the absolute BEST deal and car! Im so grateful!!!!! Thank you 1000x ALSO BRYANT, YOUR AWESOME AND HILARIOUS! 

Business response:

Hi Jay, we always strive to deliver the best car shopping experience to our customers, so we are delighted to hear that you found that to be the case with Christian! If you ever need any more help, please do not hesitate to give us a call or stop by. Congratulations on your new Compass, and have a fantastic day! 

Frequently asked questions about LaFontaine Volkswagen

How is LaFontaine Volkswagen rated?

LaFontaine Volkswagen has a 4.4 star rating with 965 reviews. 

When is LaFontaine Volkswagen open?

LaFontaine Volkswagen is open now. It will close at 9:00 p.m.  

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