LaFontaine Chrysler Dodge Jeep Ram of Clinton - Ram

Dawn M 

on BBB

a year ago

Nice vehicle, but they told us at the time of purchase that two open recalls would have be completed before we could take possession and that they were not allowed to sell it to us without completing the recall work. We waited 3 days to get the car. This was April 2023. In July of 2023, we received a notice from the dealership that we had open recall work that needed to be done. Assuming that a paperwork mistake had been made, we tried to contact the sales person. He did not return any of our calls and ignored our texts. We ... read more

Yuliya M 

on BBB

a year ago

My horrifying ordeal with LaFontaine Automotive Group in ******** began in July when I placed an order for a car, paying a significant $10,000 down payment and an additional $5,000 for shipping to my state. As the weeks passed without any updates, I grew increasingly anxious. My attempts to get information from the dealership only resulted in vague reassurances to "just wait" for the payment.After persistent follow-**** I discovered that the loan place had no record of my loan, leaving me shocked and frustrated. Despite my e... read more