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Ladera Apartments
- Apartments
- Dallas, TX
About this business
Ladera Offers Fitness Classes to Tenants. Hip Hop Cardio-Dance Party on Monday, Zumba on Tuesday, Yoga on Wednesday at NO CHARGE to our Tenants. Show up and get Fit!
Location details
3939 E Trinity Mills Rd, Dallas, TX, 75287, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Office staff is trash at their job, not even sure how they still have a job. I’ve asked them for 4 months now to make repairs to my bathroom and patio door, they refuse due to covid yet still expect rent in full. Every time i ask for corporates contact information they try to sidestep ... i reported a shooting about a month ago and the office guy said he’d investigate and get back to me... i never heard back from him... it’s almost like once you sign the lease they feel their work is done.. will be moving out asap!
I totally understand this COVID mess. But they make you run in circles now to get stuff done. You have to call before coming to the office. What do you do when you call multiple times and no answer? They want you to leave, CALL again and then come back. Last week it was stand out in the heat and wait now it’s leave call and come back!!😫🤔
Business response:
Hello Katrina, thank you for your feedback. The changes we've made to operations during Covid-19 directly reflect our attempts at keeping both our residents and our staff as safe as possible. For everyone's safety, we ask that if there is anything we can handle via phone, please call us before coming into the office. This is our way to help with social distancing and no-contact efforts. We received your email regarding mailbox key trouble and we want you to know that we truly do care and want to help! A response to your emai... read more
RecommendedMy wife and I have lived here since 2018 and are having a beautiful experience! Office staff is very friendly and knowledgeable. They have gone above and beyond in keeping us informed to the happens within and outside of our community. The maintenance staff has always been quick to respond to rectify any issue, and done so with really good customer service. They have truly made this a wonderful community!
Poor management, I have had horrible water leaks, car broke into, car damaged by contracted painters, packages stolen and NEVER has anyone done ANYTHING to help.
I would not recommend Ladera
We love the ambiance here
The management is always taking care of the people here! So blessed to call this place my home!!
The front office staff is second to none. People, apartments are apartments and stuff will happen. When it does, you want to be working with these guys. Customer service is FIRST to the staff at Ladera, and they have made the past 2 1/2 years a fantastic experience no matter the request or need. Thank you Cullen, Matt, Youssef, and the rest of the staff! Rockstars!
I highly recommend Ladera to anyone looking for affordable yet luxury apartments in the Dallas area. We worked with Tanesha to find the perfect fit and get our application submitted. She was very professional and responsive. She knew the answer to all of my questions and made sure we were informed before signing. Professional staff is half the battle when apartment searching!
Frequently asked questions about Ladera Apartments
How is Ladera Apartments rated?
Ladera Apartments has a 2.9 star rating with 555 reviews.
When is Ladera Apartments open?
Ladera Apartments is open now. It will close at 6:00 p.m.
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