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La Reine Bridal

4.1

About this business

PRONOVIAS Designer Showcase October 12th & 13th. In-Stock 2018 Bridal Gown SALE October 5th & 6th. 

Location details

20 High St #1, Ste 1, Waltham, MA, 02453, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1124 reviews
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janies123's profile image
janies123 
17 years ago

What an awful experience! – The staff here are RUDE an unaccomodating. She brought me 2 dresses to try on, which I wasn't thrilled with, and when I asked to see some more she looked as though I was putting her out. I also had the displeasure to deal with the owner of the store who was equally rude. I went on a weekday morning and there was NO ONE around so it's not like there were a ton of customers waiting. When I asked what brand a dress that I liked was (I've been looking at dresses online for months and had an idea of de... read more

kgrab's profile image
17 years ago

excellent service lovely store – My experience at la reine was wonderful, tried many dresses on, very accomodating staff, I was in a large room surrounded by mirrors, very private and pretty, my family was with me on the other side of the room separated by curtains, for my bridesmaid, I had the bridemaid room on the second floor for one hour there was tons of bridesmaid with designers name on them. after we chose few we were ready, the consultant came with swatches, she was extremely helpful low key and sweet. We made an app... read more

marycavalli's profile image
marycavalli 
17 years ago

Wonderful Service. Beautiful Gowns! – I am getting married in 2009 and went to La Reine to shop for a wedding gown. I was treated with personalized service and wonderful treatment. The store is in an older home and very cozy atmosphere. I had a large fitting room divided by a curtain. It was very private, my mom, sister and I had the whole room to try on dresses. I had a lovely woman that helped me try on as many dresses until I found "The One"! It was perfect! She wasn't high pressured and she made me feel like I was specia... read more

AngryElf's profile image
AngryElf 
17 years ago

WORST customer service! Horrible Selection ... NO DRESSING ROOMS! – Last Saturday I went to La Reine with the bride to be to look for bridesmaids dresses. We had an appointment for which we were on time only to be greeted by a nasty woman with long dark hair. She infomed us that the appointment should not have been made since the don't fit bridesmaids on Saturday. When she was asked why she didn't call us but rather waited for us to arrive she began speaking arabic to another woman and ignored us compeletely. After 10 minute... read more

cin_van's profile image
17 years ago

Awful Customer Service – As a bridesmaid in an upcoming wedding, we decided to try La Reine for both Bridal dress shopping and Bridesmaid dress shopping. Bad, bad, bad idea.... We were on time for our appointment, yet not taken to a dressing room right away, and when we were taken to a room we were left alone for 10 minutes with no explanation of what was going on. The dark haired girl 'helping' us (if you want to call it that), gave attitude to the Bride when asking her opinion on dresses, and dissappeared for a good 10 min... read more

alicias0201's profile image
alicias0201 
17 years ago

Stay away! The worst customer service post sale EVER!! – There are no words to describe how mad I am... I went in a few months ago, found a lovely dress and paid 2/3rds of it on my credit card. When they called to tell me it was ready to be picked up informed me that I had to pay the remainder in cash. *Edit- Due to a phone call from the owner regarding this post demanding I change my complaint or she will threaten legal action, I have now deleted the contractually inaccurate part of said post and will continue* This was NOT... read more

autumn7777's profile image
autumn7777 
17 years ago

Don't waste your time here – La Reine was my first experience in wedding dress shopping and I was so excited to go. I arrived on time, 11am with my mother and best friend, excited to buy a dress that day. We waited in the hallway for 10 minutes when finally a Designer's Consultant, a woman who doesn't even work for La Reine signed us in and threw us into a room to try on only her Designer's dresses which were well above our price point and completely opposite of what I explained I wanted. Finally, 30 minutes later, my La Rei... read more

kgrab8's profile image
17 years ago

Best store,best bridal collection – Had a wonderful experience, loved La Reine, staff extremely nice and easy to deal with, service wonderful and staff treat you like a princess or queen loved my gown Pronovias, half of what I thought I was going to pay. very proffesional, kind and make you feel like a bride. highly recommend La reine, they moved from Newbury street. I went first the boston thinking I was going to find them there.kg 

mayt08's profile image
17 years ago

LA REINE BEST OF THE BEST – AFTER VISITING MANY STORES, MANY TIMES OVER, I FINALLY BOUGHT MY DRESS FROM LA REINE BRIDAL IN WALTHAM, THE SELECTION IS AMAZING, THEIR PRICES ARE GREAT COMPARED TO SAME PRODUCT ELSEWHERE,AT FIRST I WAS REFERRED TO THAT STORE BY A COWORKER THAT BOUGHT HER GOWN LAST YEAR FROM LARINE. AND WAS VERY IMPRESSED BY THEM, THAN I FOUND OUT FEW OF MY FRIENDS BOUGHT THEIR GOWNS THERE THRU THE YEARS, WHILE I WAS THERE I SPOKE WITH BRIDES THAT WERE PICKING THEIR DRESSES WITH HUGS AND KISSES AND BEST WISHES, I ... read more

Frequently asked questions about La Reine Bridal

How is La Reine Bridal rated?

La Reine Bridal has a 4.1 star rating with 124 reviews. 

When is La Reine Bridal open?

La Reine Bridal is closed now. It will open on Monday at 9:00 a.m. 

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