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LA Fitness

3.1

About this business

LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more! 

Location details

500 Rockhill Dr, Bensalem, PA, 19020, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
3.11,746 reviews
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EM's profile image
3 years ago

An LA Fitness training manager used my membership to sign someone up for personal training session just so he can fill his quota now every month I am getting for services I did not want or sign up for. He and his friend forged my signature to do this. 

GAIL D's profile image
GAIL D 
3 years ago

I would just like to add my disgust at how LA Fitness does business. In January 2021, I joined the guy and was rushed through signing a training contract, which i never got a copy of after that meeting. I got one training session and decided I did not want to go back because the gym was super busy and no one wore masks, even though Covid was still rampant. I called a month later and asked to get out of the contract (I thought it was 50% of the entire term) and was told they would push it out -- that happened twice, even thou... read more

Jennifer M's profile image
Jennifer M 
3 years ago

I signed up for a membership for me and my husband about ******************************** 2007 and cancelled my membership. I was still charged and they finally cancelled my membership in 2009. I just realized that my husband's membership was never cancelled. I have been paying for it for the last 11 years. My husband never actually went to LA Fitness even once EVER. I have been charged $4,289 over the last 11 years for his membership. I called LA Fitness and they gave me a refund for the last 90 days. I hardly think that is... read more

Christopher J's profile image
Christopher J 
3 years ago

LA Fitness will not cancel my membership even after I walked into the location and spoke with the manager, and the sales rep that sold me the membership. They make it extremely inconvenient to cancel a membership. They also charged me $49.99 for their yearly membership. Even after I have clearly communicated with them that I do not want to be a member anymore. This company is predatory and does not care about their clients. I highly DO NOT RECOMMEND this company to anyone that is planning on joining a gym. Their customer ser... read more

VictoriaB's profile image
VictoriaB 
3 years ago

My partner and I cancelled memberships in November 2020. We took the paperwork into the location and confirmed with the staff member that was all they needed. Last month (July 2021) we got charged for a membership fee and an annual fee - upon further investigation we also got charged in December 2020. I called to find out that my account had successfully been cancelled but my partner's had not. After numerous phone calls to the ********* location, and attempted phone calls to a phone center that seems as though it's never op... read more

Lateefah O's profile image
Lateefah O 
3 years ago

This is a very highly unprofessional gym that is ready to scam you all they want. They lie to you about everything. I think BBB should look into shutting them down 

Tulu Firew M's profile image
Tulu Firew M 
3 years ago

Please do not sign Up for personal trainer at LA Fitness! They rip off your money for what they do not provide you at all! On the evaluation date they showed me very impressive workouts and told me they will provide me with:1)Personal trainer that keeps the track records of my progress and help me with personalized program; change the program as I progress.2)a book completed with workout that guides me to work out by myself through my next schedule with the trainer.3)Provide me with nutrition guide.4)to bring my son to the s... read more

Vivian A.'s profile image
Vivian A. 
3 years ago

So I signed up 2 people for the *** pass to check out the gym located at *************************************** my referral was told she could not use the pass no one gave her a reason why luckily a stranger let her use her as a guest. When we asked they said they already had too many guest passes validated for the day and also with that pass she was unable to use it for the zumba class when it clearly states on pass valid for classes. Then they wanted her to join on the spot after she was denied guest pass to check out the... read more

Jenkins's profile image
Jenkins 
3 years ago

LA Fitness is a scam. When I signed up, you are required to pay a processing fee and first and last months monthly fees. HOWEVER, if you decide to cancel your membership online, they will require you to MAIL a form so I decided to walk in to cancel. I've tried walking in multiple times to cancel and multiple times, workers would say the manager isn't there. I left the signed cancellation form required and kept calling in to tell them to cancel my membership because I didnt see the cancellation email. Only after weeks and wee... read more

Frequently asked questions about LA Fitness

How is LA Fitness rated?

LA Fitness has a 3.1 star rating with 1,746 reviews. 

When is LA Fitness open?

LA Fitness is open now. It will close at 7:00 p.m.  

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