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LA Fitness
- Recreation
- Bensalem, PA
About this business
LA Fitness offers many amenities at an outstanding value. Gym amenities may feature Functional Training, state-of-the-art equipment, basketball, group fitness classes, pool, saunas, personal training, and more!
Location details
500 Rockhill Dr, Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
As I was canceling my wifes membership, on her behalf with her permission, I called the gym to do so, and they told me I needed to call during a certain time and speak with ****** the operations manager. Then when I call in the next day during the time specified, they ask me to come in to the gym between 9-5, conveniently during business hours making it extremely difficult to cancel without taking time off of work.Luckily ****** told me I can send an email, which is very different from 2 members of his team told me I could d... read more
I wish i could give less then one star. La Fitness Refuses to fix any cardio machines in the gym, 40% of them have repair stickers on them. Out of the remaining 60% of the equipment only 15% of them work correctly, Everyone in the entire gym has been complaining it has been 3 years now and nothing has been done. When you complain they tell you to go to a different gym.
The customer service at ******************** is absolutely horrible. The process for cancellations have been a nightmare. I cancelled with a personal trainer and they stated that a regional director has to approve the cancellation. It's been two weeks and no one has reviewed or confirmed my cancellation. I'm still calling and going up to the location trying to get this resolved. I have been sending emails, phone calls, and making in-person visits to get my personal training membership cancelled and no one has been able to as... read more
I'm seeing so many bad reviews for their cancellation process so it seems like LA Fitness did not want to leave out the renewal process either. They send me an email on the 4/12 telling me that if I renew my membership I can get a month free voucher for a friend. So i renewed my membership on 4/18 and have spoken to 5 reps, followed via email 3x, currently on hold as I type this review and wait for every convoluted explanation they have not said yet. It just seems LA Fitness is in the business of s******* around their own cu... read more
Dont sign up for personal training!! Its a scam they dont care if you sick or not they will keep charging you and make it hard for you to get out of it even with a doctors note!
Good luck trying to cancel your membership. They will just continue to charge your card and then when you change the card with the bank they will call and tell you that you have a balance. Stay clear!
I am highly upset. I tried to cancel my personal training because I had some life changes and could no longer afford personal training and they are holding me hostage trying to get me to continue paying or buy out my contract which would be 50% ending in almost $900. They said I would have to have a health risk in order to cancel without paying. Also they said that I was supposed to receive a call from the manager above the person I spoke to but I ended up missing the call in which I tried to call back 3 times and even left ... read more
The employees at the front desk are watching out for expensive cars that are out of the cameras view than they call the maintenance guy to follow you into the locker room and break your lock and still your belongings and than they go to your car break into it is happening repeatedly a lot of clients says its an inside job its the la fitness Im ******* hills ** *************************************************************************************** thats called pre meditated robbery !
I honestly cant believe how miss leading the people here can be. I am a college student going to my local gym which is LA fitness and theyve taken advantage of me with their personal training packages. I got a call shortly after joining the gym about a personal training deal and I was curious so I met up with the guy at the gym and he told me all about it. I told him first though that I was a college student who could not spend that much money, because of my many needs for school supplies or books, etc. He said I didnt have ... read more
Frequently asked questions about LA Fitness
How is LA Fitness rated?
LA Fitness has a 3.1 star rating with 1,746 reviews.
When is LA Fitness open?
LA Fitness is closed now. It will open at 8:00 a.m.
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