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L & L Self Storage

3.9

About this business

L & L Self Storage has been in business since 1985. You'll be surprised by how much space you'll be able to free up in your own residence, without having to throw out any of those belongings that you may need later on. We offer self storage units and storage for boats, RVs, and vehicles. Call us today for more information. 

Location details

2222 Oriskany St W, Utica, NY, 13502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.980 reviews
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Heather Baseley's profile image
Heather Baseley 
on Google
a month ago

Absolutely the worst experience. My daughter used this storage over the summer when she went home from college. After she removed her belongings in August, we continued to be charged every month! I have had to file multiple dispute claims which has been time-consuming and a headache. My bank put a Block on the merchant so they couldn’t charge me again but they just changed the amount they were charging and did it again. That’s not just an oversight-that’s unscrupulous behavior. They will not answer the phones or respond to c... read more

Carla Koshland's profile image
Carla Koshland 
on Google
a month ago

No body is there. No one calls back in order to take a payment. I just wanted to pay my unit and remove my things. But i have been trying to speak to someone for almost 2 weeks now. I have submitted multiple requests to get contacted via their website. I have felt numerous voicemails, i gave requested callback via their customer service center, i have emailed their business email where they have sent previous receipts from, I have contacted their facebook business page. Nothing. No call back and no response. Nothing. I just ... read more

Stephanie Dixon's profile image
Stephanie Dixon 
on Google
2 months ago

They never returned my phone calls. Continued to take my money after my canceled unit. 

Gerald Squillini's profile image
Gerald Squillini 
on Google
4 months ago

Bugs!!! Never have I ever had bugs iat the beginning of the summer I got to look for something in my unit roaches everywhere never have I ever had a roach in my home disgusting!!! 

Joshua Smith's profile image
Joshua Smith 
on Google
4 months ago

Multiple times tried to get someone to call me back and nobody calls. Try to make payments, but once payment is late the manager must take the payment over the phone. Nobody is ever there onsite. A kiosk is there that never works. If you call the only person you talk to is someone speaking broken english who tells you that a facility manager will call back, but nobody has. Been nothing but a nightmare from the very beginning. They are quick to put their own lock and disable your code the moment payment is late. I told them s... read more

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Frequently asked questions about L & L Self Storage

How is L & L Self Storage rated?

L & L Self Storage has a 3.9 star rating with 80 reviews. 

When is L & L Self Storage open?

L & L Self Storage is closed now. It will open at 9:00 a.m. 

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