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Kunes Mad City Mitsubishi of Madison
- Car Dealers
- Madison, WI
About this business
Location details
920 Ann St, Madison, WI, 53713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jesus and the Sales Manager Jason are unprofessional and rude. I do not need to come there for credit reasons, it is just closer to my home. But the customer service was below standards, and they will never get my service again after buying two new outlanders through the dealership. So, I truly think your message when calling into the dealership that states "new and improved dealership" should be changed.
Bought a 2024Outlander in sept 2023 with 8 miles in it. was told the warranty i purchased paid for everything for 4 year's bumpers to bumper. now i find out Tires aren't included and after a year no oil change and charged me $220 for oil changed. If i got pay for it, I'll go somewhere else. It is one thing if i knew this up front and hadn't been told something else. DO NOT USE THEM OR BUY A CAR FROM THEM!!!!
0 stars these guys are the absolute worst dealership I've ever dealt with the sales manager should be fired,!!!!!!sold my son a truck that has been in the shop 4 times in a month,,,lying,cheating,thief's!!!! Do not buy a car here this place is a complete joke. They would sell you their mother for 10 bucks. You should be ashamed for taking advantage of my son the way you have you dirty rotten bastards
I recently contacted Jacob Mitsubishi regarding a missing Lugnut lock key. I discovered the key was missing when I took my car for a tire rotation at the store where I purchased the tires. Because I knew Jacob Mitsubishi in New Port Richey had done maintenance in the past, such as oil change (where the tech neglected to return the oil cap causing oil leakage) and check brakes, I knew they had the wheels off at some time between when I purchased the tires and now. The woman I spoke with at Jacob Mitsubishi NPR became very abr... read more
Very pleasant experience. Hassan Clary, and the rest of the staff was very friendly. I will go back when I need another vehicle.
Purchased a used 2021 outlander sport with 50k miles that I was assured was inspected & in top shape and came with 6k miles 6 month bumper 2 bumper guarantee. The next day, i had issues with the following: Ac not blowing cold when idling and the lights dimming when idle. The brakes started squeaking, the map light cover was broken once it's pressed, glove box light bulb missing, glove box Dampener broken, and the center ac vent was broken and wouldn't move or close.(again this was assured it was inspected) Russell my sales r... read more
0 stars Absolutely no customer appreciation and I will never give them my business. I hope Mitsubishi cares about having employees who do not care for customer satisfaction or safety. The employees here were more concerned with their egos than protecting the company's name. I don't know whether the technician used the lug nut lock key and forgot to return it to the bag connected to the jack tool he left out of its storage space in my cargo area or if I ever got one. I thought this was an honest mistake however when confronte... read more
From the minute you walk thru the door you feel welcomed. The salesman Lance was very professional and answered all my questions and if he didn't have the answer he made sure to get it right away. George the manager was wonderful to work with and he made our process of buying a new car painless and fast. We highly recommend this dealership!! Joe C.
Excellent service, Karla helped us get our dream vehicle, made the experience super easy and comfortable definitely recommend her 10/10
Frequently asked questions about Kunes Mad City Mitsubishi of Madison
How is Kunes Mad City Mitsubishi of Madison rated?
Kunes Mad City Mitsubishi of Madison has a 4.4 star rating with 4,074 reviews.
When is Kunes Mad City Mitsubishi of Madison open?
Kunes Mad City Mitsubishi of Madison is closed now. It will open tomorrow at 9:00 a.m.
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