This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kugo Japanese Restaurant
- Japanese
- Lebanon, PA
About this business
Looking for the perfect place to end your long day? Look no further. The Kugo Japanese Steak House restaurant will welcome you with its friendly service and aromatic Kugo Japanese Steak House kitchen. Located in the heart of Lebanon, Kugo Japanese Steak House should not be missed.
Location details
1723 Quentin Rd, Lebanon, PA, 17042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedFood was good and very nice wait staff. The service was slow and they are kinda stingy with the amount of food you get in relation to the price you pay.
They never cease to disappoint. The service is, bar none, the worst ive ever experienced. Tonight we get sat. Hangin out. Figured out what we wanted. Minutes go by... No one comes to our table. A 2 is sat right next to us and another 2 at the hibachi on the other side of them. Im talking 10-15 minutes in we had nothing. No drinks and hadnt even spoken to our server. The 4 people that came in after had tea etc, salads and soup. When i mentioned to the server that sat us what was going on she said she wasnt our server. But she... read more
Love seeing kids faces with the hibachi! Food is great, entertaining, even the little one who doesn’t like much ate well!
My sushi roll was very good, but the service was very slow!!! It took almost 45 mins to get my roll and there were literally 5 people in there.
Consistently excellent service and great sushi!
Found hair in my soup immediately after she gave us the soup and salad ,told the waiter she did nothing .... then pretty much ignored us... we had to ask for refills even though she looked right at our cups and tried to walk away.... then rushed us out we weren't even done eating and was asking if we wanted a box and the check....we were very disappointed
Terrible, paid 36 dollars for 6 piece sushi and rice. I took it back and their excuse was I paid for it so I should just enjoy it. Nah! I got my money back and won’t ever go back.
Not sure what has happened here because it used to be so much better. I’ve twice come in lately and it’s not been busy. Waited over 45 minutes for takeout that I was told would take 30 minutes to get. There’s no customer service. It seems like staffing is the issue and they just don’t really care since they are the only gig in town. Disappointing to have had this place go downhill so much over the last few months. The one “host” is just quite frankly, miserable.
Frequently asked questions about Kugo Japanese Restaurant
How is Kugo Japanese Restaurant rated?
Kugo Japanese Restaurant has a 4.1 star rating with 644 reviews.
When is Kugo Japanese Restaurant open?
Kugo Japanese Restaurant is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com