Krystal's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Krystal

3.6

About this business

Location details

5219 Clinton Hwy, Knoxville, TN, 37912, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,298 reviews
Select a rating
Pam Foster's profile image
Pam Foster 
5 years ago

SUPER rude. If you're in the mood for a nasty attitude and LONG wait, it's the place to go. 

Business response:

We're sorry for the wait, Pam. We understand how disappointing it is not to receive the courtesy and efficient service that every guest deserves. We value our guests and want to make sure we deliver the best Krystal experience possible. We’re always improving and hope you’ll visit us again for a better experience. 

Nadine Jones Nichols's profile image
Nadine Jones Nichols 
6 years ago

great service given quickly 

Scott Conklin's profile image
Scott Conklin 
6 years ago

Friendly staff. Fast service. 

Kris Cardwell's profile image
Kris Cardwell 
6 years ago

It’s not that I won’t go back but just be warned it’s like there not listening to you at the drive thru. It’s multiple times not just once. For instance today I ordered a sunriser combo with a roadie sweet tea. Now realize I do this 3 to 4 times a week at various locations around Knoxville. This time the girl repeats my order as a roadie coke period. I repeated sunriser combo with a roadie sweet tea, she asks what to drink. I mean I do realize the person at least works and barely over minimum wage but I just hate stupid. 

Jennifer Owenby's profile image
Jennifer Owenby 
7 years ago

I have picture of a young guy working at krystal of a “WILD SEX STYLE “ hair. So messy. When he prepares for the burgers his head is over it where hair cod have fell sown. Hair have not been brushed. Look so dirty .. I know them boss and aome crews they are so good but that guy and the hair.. also so slow service .. i teied to give someone the report abt that back then. Done nothing about it. No hair net 

Heather Minor Naumann's profile image
Heather Minor Naumann 
7 years ago

Don’t tell people ur dining room is open till midnight because it’s not. Two different ones were closed early 

Derek Kelsey's profile image
Derek Kelsey 
7 years ago

i ate here on my way back to NC one time it gave me the shits but thats what I expected haha 

Mark Cawood's profile image
Mark Cawood 
8 years ago
Zach Phillips's profile image
Zach Phillips 
9 years ago

Frequently asked questions about Krystal

How is Krystal rated?

Krystal has a 3.6 star rating with 1,298 reviews. 

When is Krystal open?

Krystal is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com