Kroger Bakery

Lisa Whitacre Wyatt 

on Facebook

6 years ago

several times Kroger didn't have fried chicken, during a sale. last night they had chicken available, and as I went to grab some, a worker grabbed it back and said she was doing something. I took another one, and got home and realized it was not fully cooked and through it away (we tried 3 pieces and two were not fully cooked). I went back today with my receipt and they wouldn't allow me to get a replacement without a picture, even though I had a receipt. will never buy chicken there again and will be looking for a new store 

Balerie Johnson Coulter 

on Facebook

6 years ago

Poor service with Click It. Several times order is not ready when scheduled. Called me tonight as I'm driving to pick up groceries to tell me they weren't going to be ready. I had already changed my pick up from 7:00 to 8:00. Out of milk, out of coffee. I would suggest not offering a service you cannot handle. Makes for unhappy customers. 

Cindy Elliott Broadbent 

on Facebook

6 years ago

Bring back name brands and even some Kroger items. Disappointed in how many items don't exist any more. Today, half the items on my list not there - Wonderful Pistachios, Stouffer's Chipped Beef in Gravy, Pepperidge Farm (frozen) French rolls. Campbell's soup selections have decreased & Pork & Beans no longer there. I've been trying to buy brisket for 2 months - never any there. Can't wait until Publix at Exit 11 opens & then I'll use Kroger for milk & eggs. No bread because it's all tasteless. 

Angie Lovins 

on Facebook

6 years ago

I was very excited for this store expansion, and if you exclude wine and Starbucks, my experience here since then has been a consistent letdown. The past three times I've been in the store the end cap with tofu & similar has been completely empty. I've had to drive out of Springfield for vegetarian groceries more since the store doubled in size. 

Bonnie Speck 

on Facebook

7 years ago

This Krogers continues to be a huge disappointment. Today, I reserved my clicklist time and showed up to be told my order would not be ready because they ran into issues. He said we tried to call but did not bother to leave a message or use email or text message they require on my account. I have repeatedly asked for a gluten free beer to be added to the thousands of beers they stock but not yet. PUBLIX will get my business even if I have to drive 30mins. FYI, I used ClickList in Knoxville and the order was ready and at �. G... read more

Joan Smith Bosley 

on Facebook

7 years ago

The new and improved Kroger is anything but improved! So many items are consistently out of stock😡 and I’m tired of trying to be patient until they get their act together. I’m embarrassed to say that I shop at Walmart when I can now. 

Dana Olds McQueeney 

on Facebook

7 years ago

I'm so tired of trying to find things that I've purchased regularly over the last 10 years only to find out that they no longer carry it. I hate that the price of an 8 oz container of jumbo lump crabmeat now costs roughly 30% more than it did before the expansion. Tried to buy fresh raspberries about a week ago and had to buy blackberries because the raspberries were moldy. I find myself spending more time (and money) shopping at Wal-Mart. 

Eric Limbo 

on Facebook

7 years ago

All this time and money spent on this Grand Re-Opening and they are still too cheap to have more than two cashiers working at 6:30pm on a Tuesday. I wish they had saved the money from the remodel and just hired more workers!