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Krieger Eye Institute
- Baltimore, MD
About this business
Location details
2700 Quarry Lake Dr, Ste 180, Baltimore, MD, 21209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They don't return calls - called a few times left messages. Now a week later still waiting. Went elsewhere
This place used to be good. However now they never answer the phone. They don't communicate and they double book appointments. On top of all of that they blame patients and take no ownership or responsibility. Don't waste your time.
This place needs better management. Awful customer service, patients are waiting for more than two hours to be seen and staff won't even bother to let us know why are we waiting for sooo.... long. Wouldn't even talk to us or offer to reschedule. I would give them a 0 star.
Very bad and unprofessional staff. They give you the run around and never return your calls. The worse ever.
Contrary to other reviewers, I had no issues with the administrative staff, though it was disconcerting to have had to wait 3.5 months for an appointment. Rather, my concern had to do with the clinical service. I came in with significant pre-existing eye issues, including a known cataract, but I did not come to Krieger Eye with acute eye pain as a chief complaint. But after the anesthetic eye drops wore off about 1/2 hour after the appointment, that was the situation. Agonizing pain that only slowly abated over the course of... read more
Frequently asked questions about Krieger Eye Institute
How is Krieger Eye Institute rated?
Krieger Eye Institute has a 2.5 star rating with 27 reviews.
When is Krieger Eye Institute open?
Krieger Eye Institute is open now. It will close at 5:00 p.m.
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