Kraft & Ferencz Dental Associates

Anonymous 

on Wellness

12 years ago

Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Did this provider have reasonable prices? Absolutely! Did this provider rush your appointment? No, I was able to ask as many questions as I wanted Was the waiting area spacious? No, but I can always find a seat 

Anonymous 

on Wellness

12 years ago

Was this provider's staff friendly? Yes 

Anonymous 

on Wellness

12 years ago

Did this provider seem irritated to be working with you? Not at all, they were glad to help me with anything I needed Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me last minute Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to... read more

Anonymous 

on Wellness

12 years ago

Did you experience any unnecessary pain while your teeth were cleaned? Not at all, they always make an extra effort to make sure I'm comfortable Did the staff call you to remind you about your upcoming appointment? No, but I didn't need a reminder Was this provider argumentative or easily angered? No, they were very calm and understanding Did you experience excessive oral pain after you left your appointment? Not at all! I felt fantastic when I left Did you spend a lot of time in the waiting room at this provider's office? N... read more

JOHN 

on Wellness

12 years ago

Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Did this dentist explain your dental procedure to you? Yes. They made sure I understood every single detail Was the toothpaste used during your cleaning enjoyable? Yes Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible Is this provider easy to reach in an emergency? Yes, they answered my call right away 

Anonymous 

on Wellness

12 years ago

Was the waiting area spacious? Yes Was there annoying music playing while you waited or during your visit? No, if they had music on it was very soothing Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did this provider ever dismiss your concerns as unimportant? No, they take every concern of mine seriously 

Anonymous 

on Wellness

12 years ago

Did this provider show attention to detail? Absolutely! They are always very careful and meticulous 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes 

Kama 

on Wellness

13 years ago

Their staff is friendly and welcoming . They are so warm and professional, and make the whole experience that much better. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen since I was a child. They made the extra effort to make sure every question and concern I had was addressed.