Komfort Air Service Experts

Norm C 

on BBB

6 years ago

The Abbey Air Services Expert technician based in Oakville, Ontario installed our new electronic Nest thermostat in January this year (2019) and the heating system worked well all winter. However, when we turned on the cooling system via the Nest thermostat in late June, the AC unit ran but the furnace circulation fan was not working. The Abbey Air technician returned and advised the control panel on our Trane furnace was faulty and needed to be replaced. Received a call from the Abbey Air office the next day informing us th... read more

Terry W 

on BBB

6 years ago

I had my upstairs air conditioner go out just as the outside temperature hit 95* in the shade ( timing is everything right ). I waited over the weekend to avoid the overtime charges. On Monday I called and set up a service for 2:00 to 4:00 pm with Donelson Air Service and they were prompt in arriving. The technician was polite and friendly. He went about looking for the problem. I followed him outside to the condenser unit .The fan on the blower was not working. He gave it a nudge with a screwdriver and it started right up. ... read more

NEAL D 

on BBB

6 years ago

On time, very nice, respectful, knowledgeable and fixed our problem. Explained everything and left instructions of what to do if happened again. Will definitely ask for our repairman and Pink Plumber and refer to friends. Thanks, PP 

Bonnie B 

on BBB

6 years ago

Rowland * ***** Service Experts in Scotia, NY provided incomplete service during our regular AC maintenance visit on our PLUS agreement on Monday afternoon July 1, 2019. My wife stayed home from work to accommodate their service hours. Three times in a week, three different technicians, an unresponsive service manager, more than 6 lbs of Freon, 5 days in horrific heat and humidity, $700 later, and a repair estimate of an additional $2,600, we had no AC from our 7 year old unit, but we did have a quote for a new AC system to ... read more

araguti 

on BBB

6 years ago

I wanted to share our experience with Orangutan Home Services. We purchased our system with them with a warranty yet most times they would come we ended up paying for this or that. But what really upsets me is that this last time we called them because our air was blowing hot they came by and inspected and stated that the AC had a leak, was frozen up, and had leaked out all the refrigerant. They quoted us 1,000 to try and find and repair the leak but recommend replacing the system since it had been found that the AC unit the... read more

Dennis C 

on BBB

6 years ago

The technician, Ruben, did a superb job and took the time to educate me on how I could save on my energy costs. I give him 5 STARS. However, I did have an issue with the scheduling folk. Since the access to the unit in the attic was small, I had specifically told the schedule that only a slightly built person could perform the required services. The first tech to arrive was a big guy and naturally, was unable to perform his duties. This meant I had to wait for another tech (Ruben) to arrive. As a result my initial noon appoi... read more

Agnes B 

on BBB

6 years ago

If you want a company that takes care of their customers, ********** is the one. My air went out at 10:30 PM. Called their office and reported problem and at 11:00 I had the nicest, most professional, courteous and knowledgeable technician at my home working on problem. He found the problem and had the air back to cooling in about 15 minutes. Couldn't imagine what good service in the middle of the night. Have used ********** for many years and will continue. 

Jennifer L 

on BBB

6 years ago

Service Expert, Cory, completed our service agreement home visit this past week pertaining to our high efficiency furnace, central air conditioner & hot water on demand heater. Cory was exceptionally professional and friendly. He answered any questions we had during his home visit and was able to assist us in contacting the company directly to resolve a possible account discrepancy. Thanks. 

Denise M 

on BBB

6 years ago

Very professional. Resolved the issue quickly. I am very appreciative and satisfied with the service provided.