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Komfort Air Service Experts

4.3

About this business

Service Experts Heating & Air Conditioning has been serving the Charlotte area for 40 years, providing heating, cooling, and indoor air quality services. 

Location details

8107 Arrowridge Blvd Suite Q, Suite S, Charlotte, NC, 28273, United States

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4.32,416 reviews
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CAROL C's profile image
CAROL C 
5 years ago

The reason for 4 stars here instead of 5 has nothing to do with the service itself - I originally gave it 5 on the company's site, because the installer, Eddie, did a super job. The plumbing company that I used for years, refused to work on my shower fixture when the person they sent believed he was not capable, or just didn't want to do the work. So I went to Home Advisor. I've had positive results when needing various repairs in my house. Admiral was one of the companies that was listed in response to my request for a plu... read more

Business response:

Does Admiral Plumbing stand by the $20 difference between brushed nickel and chrome finishes? That doesn't seem fair to me, because when I shopped for fixtures (shower, sinks, etc.) there was a greater percentage difference between the 2 finishes. Will Admiral offer a larger refund to the brushed nickel finish I was charged for? 

WILLIAM V's profile image
WILLIAM V 
5 years ago

Trevor gave us great service and was very knowledgeable ! Great job ! 

alexis b's profile image
alexis b 
5 years ago

RIP OFFS! So my grandfather's water heater went out and he didn't have the money for a brand new one. So he went with Stevonsons advantagerent program where he rents his water heater and pays less than $25.00 a month for it. The deal was that if he rented it, they would come fix it for free if he had any issues with it and replace it with a new one every 10 years. However, his sister has cancer and is not doing well and he has to unexpectedly move to a different state to move in with her and take care of her. He called Steve... read more

Business response:

We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you. 

AC C's profile image
AC C 
5 years ago

The worst experience I have ever had with a company. Given a 4 hour window, never showed up, rude contacts at the company, never attempted to get a plumber out the next day with any regard to my schedule, they just call and at their convenience try to send someone with no notice . Absolutely terrible service , not the same company it used to be . It has been sold and is no longer a family based local company and it shows in everything about this company! 

Steve H's profile image
Steve H 
5 years ago

Great job by the Pink Plumber team. They are very knowledgeable and efficient. Their service addressed all of my concerns, and they were resolved the same day. 

WANDA R. K's profile image
WANDA R. K 
5 years ago

MY TECHNICIAN WAS KNOWLEDGEABLE, PROFESSIONAL, AND PERSONABLE. HE GAVE THE JOB AT HAND 100% OF HIS TIME/ATTENTION AND DIDN'T LEAVE MY HOME IN DISARRAY! 

David H's profile image
David H 
5 years ago

I had r&m service so called experts put a heat and air unit in rental house Dylan ******* was the sales person first they starting lying from the moment I met them suppose to have 3 days to retract the contract but lying Dylan knew I was at work and he called an had some to cancel and wanted to know if he could go ahead with I agreed on a time left work to meet them after hours of waiting I had to called the tenant to come home from work she as a single mom left her work still a couple hours no show finally come with a giant... read more

Business response:

We apologize for your experience and would like to look into your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you. 

Patricia G's profile image
Patricia G 
5 years ago

Michelle is very qualified and spent extra thoughtful time with me on a warranty call involving the 1965 era faucets in my bathroom tub. 

Lawrence T's profile image
Lawrence T 
5 years ago

Matt the service tech, came to check out the humidifer that was not working, he determined it was the service board and said he would order a new one and return once he had the part, price was about $200.00. He returned the following day with the part, he said that he had been thinking about the problem and wanted to check something before he installed the part. He checked the wiring and found the problem. No charge. One of the reasons we have been with Golden Seal for over twenty years. 

Business response:

We are very happy we could provide you with a positive experience! 

Frequently asked questions about Komfort Air Service Experts

How is Komfort Air Service Experts rated?

Komfort Air Service Experts has a 4.3 star rating with 2,416 reviews. 

When is Komfort Air Service Experts open?

Komfort Air Service Experts is open now. It is open 24/7. 

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