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Komfort Air Service Experts
- Heating & Air Conditioning/HVAC
- Charlotte, NC
About this business
Service Experts Heating & Air Conditioning has been serving the Charlotte area for 40 years, providing heating, cooling, and indoor air quality services.
Location details
8107 Arrowridge Blvd Suite Q, Suite S, Charlotte, NC, 28273, United States
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I had a scheduled appointment with this second rate service on 06/05/2023. This appointment was made using the online portal and there was two times listed from which the company would chose the actual time. My condo is under reconstruction due the roof caving in and the units being flooded. I sat here for 4.5 hours awaiting the arrival of the so-called expert and no one showed up. Then I find a voice Mail message that the appointment was being canceled because they could not get in touch with me. They did not need to get in... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you.
Awful installation of the air conditioning unit. If I didn't have the advantage plan, it would cost me an arm and a leg for all the service calls to repair and correct the botched job. Been having issues since September of 2022. Still not resolved. Run the other way. They bought out Comfort Heating and Air conditioning.
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you.
Have been very satisfied with ************ The techs are always so friendly, thorough & provide excellent customer **********************!
Business response:
Thank you for your continued trust in our services!
Started an annal service and It is now the end of May 2023 with no resolve to tech created repair needs
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
Greetings ************* *************** came out to my home on Saturday March 20th to go over prices and systems I told him I'm not trying to lease or spend over $12,000 after going over several options he said I got one for $12,000 lifetime warranty with free service calls a referral fee of a $1000 because your current customer referred me and $300 plus a rebate up to $2500 ************* because this particular unit was eligible for a rebate when I received the advantage paperwork Fri May 26 it read $23,000 and a lease not ... read more
Business response:
We believe we have resolved your concerns. If you require further help, please contact us at ******************************************************************************* with your full name on the account, address and phone number and we will follow up with you.
Air Engineers completed my rice a year Service today. Their technician ************************* arrived on time and performed the service .Great attitude!
Business response:
We appreciate your business and look forward to our continued relationship!
Just had my annual ac tune-up & it was done in an hour. Friendly & quality service. Been using them for years for ************************* and had them install new units several years ago. Good to deal with. Dependable.
Business response:
We appreciate your business and look forward to our continued relationship!
we have been with *************************** service experts' for 33years ,never had a complaint The service technicians are always on time and take great pride in the work . thank you so much!
Business response:
We have truly appreciated your business over the years and thank you for being such a loyal customer!
I an a dissatisfied customer , who is still waiting for a call back from management. I had a schedule appointment for the hours of 4-6. with a no show from the technician. The office was unable to reach him after several attempts. I feel this is very unprofessional way to handle business. We all know life happens but take responsible for your action. Still waiting since last night for a courtesy call from this company. I would not recommend this company in the future due to the lack of respect for a customer time.
Frequently asked questions about Komfort Air Service Experts
How is Komfort Air Service Experts rated?
Komfort Air Service Experts has a 4.3 star rating with 2,416 reviews.
When is Komfort Air Service Experts open?
Komfort Air Service Experts is open now. It is open 24/7.
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