Knoxville Ultimate Automotive

Concerned C. 

on Yellow Pages

10 years ago

Had been using this shop for about 6 to 7 years and always had good and honest service with Ken and Steve, but stopped using them after a display of poor customer relations and ill judgment skills on their part. Upon running late to get finished car for a Saturday appt (for which we advised we'd be back that day to pick up), no one answered our courtesy call to them nor answered or checked the already locked business door (we did arrive probably 1 minute or so after closing time). With all the kids' car seats in the vehicle ... read more

Paul G. 

on Yellow Pages

11 years ago

I take my Honda here and have since 2007. I have recommended them to several friends and family. Now, at least 7 or 8 people I know take their Honda's here for service. You will not find a more honest car place around that performs quality work at a good price. No lies, cheap parts, or hidden charges ever. 

Paul G. 

on Yellow Pages

11 years ago

Best place to take your Honda period! Ken and Steve do a great job. Hard working, honest, straight talking guys who will take care of your car. I have recommended them to family and friends for years. Today at least 7 or 8 people I know take their Hondas here. 

Michael R. 

on Yellow Pages

13 years ago

dont balance tires, wished you did 

hondalover13 

on Yellow Pages

13 years ago

I got tired of going to the dealership for maintenance service. I found these guys & been recommending them ever since. Love the fact that they stick to appt times for oil changes. I also like being able to talk directly w/ the mechanics about any concerns I might have with my vehicles. 

awg123 

on Yellow Pages

13 years ago

Great business. The price and service are always excellent. Steve and Ken treat you like family. Customer service is tops.I never feel like I am getting a sales pitch for something I do not need. I used the dealerships for years and after my first visit to Knoxville Ultimate Automotive I will never use Honda or Acura dealership service again. I wish I would have made the transition sooner. 

alicia.newhouse 

on Yellow Pages

13 years ago

This is a wonderful family establishment, and Ken and Steve know you by name when you walk in the door. I have nothing but positive things to say in regards to my experiances over the last 5+ years with Knoxville Ultimate Automative. I think the incident that sealed the deal for me is when another establishment told me I needed to flush the fluids in my Honda for about $600. I took the car to Knoxville Ultimate Automative for a second opinion. They opened the owners manual and showed me the section stating NEVER FLUSH FLUIDS... read more

redrunner123 

on Yellow Pages

13 years ago

High quality service, experienced technicians, and just generally pleasant people. I take my wife's honda here and wouldn't take it anywhere else. Complete car care with great customer service. 

mjs2012 

on Yellow Pages

13 years ago

This is by far the best repair shop in town, if you own a honda and need service don't go anywhere else. The dealers are outrageous and this shop is very fair. They are honest, upfront and do not push unnecessary repairs on to you. They give you a fair evaluation of your car and they even know you by name. Amazing, they care about their customers as much as they car about your car.