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Klein Honda
- Automotive
- Everett, WA
About this business
Location details
10611 Evergreen Wy, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Adam was amazing. He was considerate of my needs and took the time to work with us to find a good reliable vehicle fit for me. We felt as though he let the car sell itself instead of the salesman pushing a sale for us. He provided us with many options in our price range and was completely honest with his opinions. The entire process from entrance to exit was smooth and uncomplicated. The prices are great, the deals are great with no sales pressure. Adam truly made our purchasing experience positive and rewarding. I am... read more
I have found Pearson Honda to be a very welcoming place whenever my dashboard lights tell me it’s time for a visit. From the ease of making an appointment to the comfort of the waiting area—where I can continue working—the experience is always positive. The icing on the cake is Kim, the service advisor. She is a true asset to the service department. She treats everyone with kindness and warmth, and even when she has the difficult job of delivering bad news, she is always incredibly helpful. Kim takes the time to clearly expl... read more
2-9-2026 Josh was my service representative at Richards Honda. He was very professional and courteous. Got me in and out quickly and explained everything they did thoroughly. Janet Junot
To Chad the owner, I recently was purchasing a vehicle from your dealership, two of your sales people couldn't have been more helpful. They provided me with all the information I was looking for over the course of three days. I negotiated a price with Anthony and your general manager Shawn and left a $500 Deposit on February 4th at 6:00 p.m. Confirmed with Anthony I would wire the balance of $40,464 the next morning. Anthony sent a purchase agreement to confirm. I live in Michigan so I was having a relative who lives there a... read more
It's all a smoke screen!
Purchases a brand new honda sport and was told oil changes would be free the first year. They only honored the first oil change. Called called Kevin the sales guy and he said he would take care of it and would get in touch with me within the hour. 14 calls later and two messages and two weeks have gone by and still no word. Shady business practice. Would never recommend this dealership to anyone.
SERVICE DEPARTMENT CUSTOMER SERVICE REVIEW: I have been a loyal Honda customer for years, but my recent experience at this service department was disappointing. Since moving to the larger office, customer service has declined. There was no clear place to stand, no greeting upon entry, and I waited 5–7 minutes on crutches while multiple staff members were available. Another older customer was also ignored, while someone who arrived later was helped immediately. This lack of attentiveness and basic courtesy is unacceptable. Cu... read more
Do not take your car to this dealer for maintenance. Took it in for a routine oil change and brake fluid refresh. Walked out with several more items they recommended. One was clean the fuel injectors, which I agreed to. After the maintenance, the vehicle would stall every time I was descending a steep hill. Took it back. They then told me the fuel injectors need to be replaced. $2000 more dollars on top of the crazy charges for the first maintenance. Of course it was not their fault. They had the supervisor look at ... read more
Mike Reynolds always our service advisor. He goes out of his way making everything great. You’re definitely treated well with Mike.
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Klein Honda is closed now. It will open at 9:00 a.m.
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