Dawn F. on Birdeye
7 months ago
11/10/2022, 12:29 PM
I have been going to this dentist for years...NEVER MISSING AN APPOINTMENT.
On Nov 1st, the office called to confirm my semiannual appointment for a cleaning, which was schedule last year, I had to reschedule due to a conflict. The office rescheduled my appointment from the Nov 15th to Nov 10th. Despite me just talking with them to change this appointment they called me numerous times to confirm, which I commented on last time I was at the office because even when you confirm they still call to reconfirm…and reconfirm...reconfirm... So, I showed up for my appointment at 2pm on Nov 10th. So, I took off work, drove to the office and was told they canceled my appointment, because they could not confirm. How many times have I NOT SHOWED? And by the way don't they charge for NO SHOWS...should I be paid then for the time I took off work and the gas it took to drive there?
OH, but wait it is a double standard...because your time is more valuable, right or it cost the practice money for no shows, right? What about my time and the cost for me? NEEDLESS TO SAY - NEVER WILL I SEE THESE FOLKS AGAIN!