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Kitchen Bath Design Ctr

3.1

About this business

Location details

1036 Suffield St, Agawam, MA, 01001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.117 reviews
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Paula Pascoe's profile image
Paula Pascoe 
on Google
a year ago

Make sure you get change orders in writing! Construction sub was awesome, but electrical and plumbing subs were horrible and created more issues. Electrical sub never finished his job because he blamed everyone else. Plumbing sub was over the top bad. We were never made whole due to the issues being cost-prohibative to fix properly-would have meant pulling up counters and sink to replace A damaged cabinet. Company doesn’t know how to effectively manage subs…lots of down time. Would never recommend. Owners are bullies when it... read more

Lisa Hunter's profile image
Lisa Hunter 
on Google
a year ago

Would not recommend. Zero stars if I could. Two upstairs bathrooms redone and there wasn’t one thing the plumbers touched that didn’t have issues where they had to come back (multiple times) to fix. One of the upstairs bathrooms leaked into the downstairs bathroom and had to have ceiling replaced (downstairs bathroom was NOT one of the two being redone). When I told one of the owners that one of the toilets wasn’t flushing right, he asked if I was flushing it correctly (really?!?). I had Ideal Kitchens redo our kitchen and w... read more

christopher pope's profile image
christopher pope 
on Google
2 years ago

Rich will not stand behind the products he sells. I received a quartz counter top that had blemishes. The manufacturer (IGM) agreed to replace the slab. I looked at the slab before it was cut and didn’t see any of the lines or shiny spots. The replacement slab arrived worse than the original slab and they will not do anything to correct it. I spent almost 6k on a quartz island and counter top that looks like a 2nd for first quality price! Stay away! 

christopher pope's profile image
christopher pope 
on Google
3 years ago

Rich will not stand behind the products he sells. I received a quartz counter top that had blemishes. The manufacturer (IGM) agreed to replace the slab. I looks at the slab befor it was cut and didn’t see any of the lines or shiny spots. The replacement slab arrived worse than the original slab and they will not do anything to correct it. I spent almost 6k on a quartz island and counter top that looks like a 2nd for first quality price! Stay away! 

Amy Dion's profile image
Amy Dion 
on Google
4 years ago
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Frequently asked questions about Kitchen Bath Design Ctr

How is Kitchen Bath Design Ctr rated?

Kitchen Bath Design Ctr has a 3.1 star rating with 17 reviews. 

When is Kitchen Bath Design Ctr open?

Kitchen Bath Design Ctr is closed now. It will open on Monday at 9:00 a.m. 

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