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King Brothers Collision - Livonia
- Automotive
- Livonia, MI
About this business
We provide a wide range of auto repair services as well as custom paint jobs, glass repair and windshield replacement. We work with all insurance companies for clients throughout Wayne County, MI. You can trust the reputation behind our name. We bring years of expertise to our business. King Brothers Collision offers pick up and delivery of your vehicle, and most importantly a lifetime guarantee to all of our customers! Why Choose King Brothers Collision -Family Owned and Operated -All Work Done In House -Sterling Reputation... read more
Location details
13131 Newburgh Rd, Livonia, MI, 48150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service!! *****was amazing!! My truck looks fantastic!! Great big THANK YOU!! ????
Business response:
Thank you for the nice review! Yes Jamie is amazing! Kevin
Very good communication and my car looks great. No sign of the damage and it looks new again.
They have had my car over 6 months and still not done….. you’ll be promised everything and lied to through the whole process. Go elsewhere!!!!
Lifetime guarantee that's what they say ,it's not worth the paper that they give you. I have been a customer at ********************** Auto Body for about 18 years and have done close to $16,000 worth of business plus many referrals. One of my vehicle's a 10 year old Avalanche pickup truck with ***** MI on it;always garaged , had surface rust that appeared after a year-and-a-half where they repaired. After **** the owner inspected my pickup he mentioned to go buy a new pickup, because there's nothing that they would do for t... read more
Business response:
We regret ************** is upset about the rust on his vehicle. We value our customers and strive to perform the highest of workmanship. As was explained to **************, the rust that he is talking about is not in the area that we repaired. The work that was completed on his vehicle was located at the back of the quarter panel next to the rear bumper. The rust he is referring to is up next to the rear wheel well of the quarter panel, therefore not under warranty. Hopefully this explains the reason his request was denied.
My husband was hit by another vehicle 12/2021. Unfortunately, he unexpectedly passed away 1/2022. I took over the process with getting our Tesla repaired. I reached out to the Rifes Autobody Grandview location 2/2022 to get an appointment and was rescheduled 3 times. The first time, I called to confirm my appointment for the next day. The receptionist informed me that my appointment needed to be rescheduled and she didnt get around to calling. She then told me that I had to be rescheduled due to parts being on back order. I ... read more
Business response:
************************* was scheduled for repairs on 3/21/2022. On 3/11/2022 an authorization form was emailed to the customer. This is signed by the customer so that we can start the tear down and blue printing process of their vehicle for repairs. As stated, the customer missed the appointment and the email. There have been many events, some unexpected and unfortunate, leading up to this appointment. This also caused a mix up of contact information, IE: email addresses and phone numbers. Our *** did relay to ************... read more
It was with great appreciation that your team in Oshtemo Township, repaired my Equinox after I was rear-ended. The staff was very personable and helpful. What a surprise that when we drove up, my husband commented it was SO VERY clean on the outside it looked like brand-new. Then when I got in the car, it was so cleaned and new and it must have been detailed. What a joy to find a reputable, conscientious, and with integrity. I most certainly will refer them to Autobody USA. Thank you to Mike E***** for coordinating my... read more
Had an estimate. Spencer the manager would NOT RETURN my car key so I could go home. He held my key in front of my face. Said he would call the police, if I grabbed my key. (Obviously would never do this to a MALE customer.) Spencer stated, You have to sign, that your car is unsafe to drive. The police told me my car is safe to drive. Spencer is a past employee of **********rental cars, where I was to be able to rent a car. No car is available because Spencer waited too long. I had to have my car towed to my home get my car ... read more
I want to thank **** for taking care of me today. I thought I had a rust chip starting. When he saw it it was something that came off with some solution. I have used Three C Body Shop for a long time. I will continue to use them.When my wife came back and told me the story. That there was no charge I could not believe it. We have been with you before ****. I have a **** Dodge Dakota with only 35k miles. *** only people that have touched my truck is Three C Body shop.We have never had any company (Fences decks landscaping ect... read more
Business response:
Thank you so much!
Everything was great. Zero complaints. The car came back looking better than it did before I was rear ended
Business response:
Thank you sir for the review!*****
Frequently asked questions about King Brothers Collision - Livonia
How is King Brothers Collision - Livonia rated?
King Brothers Collision - Livonia has a 4.6 star rating with 241 reviews.
When is King Brothers Collision - Livonia open?
King Brothers Collision - Livonia is closed now. It will open at 8:00 a.m.
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