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Kinetico Incorporated
- Community & Social Services
- Newbury Township, OH
About this business
Kinetico was founded in 1970 by two engineers who pioneered the development of non-electric, fully automatic water treatment systems. Evolving from the Tangent Company, a small consulting design firm, Kinetico soon became a global organization of independent dealers and international distributors representing nearly 100 countries. The company has grown from a two-man, creative undertaking into a strong and dynamic organization. Kinetico manufactures complete systems that improve water quality for general use as well as those... read more
Location details
10845 Kinsman Road, Newbury Township, OH, 44065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service suck's they dont care about you just want your money. Love the system though.
I live in Indy and I love my Kinetico systems. The young ladies at the front are always helpful and professional. I would recommend Kinetico to anyone.
Customer Service is horrible. We have a Kinetico water softener and drinking water filtration system which we are happy with, but I would hesitate to purchase from Kinetico again due to poor customer service. example: Attempted to return a filter that my husband was sold but that we didn't need. The rep at the counter couldn't do it so she asked if I could leave the filter and she would call on Monday to process the return. On Monday, I ended up calling her, and after a rude conversation, she processed the return. example: I... read more
Business response:
Kinetico makes it a priority to treat our customers with respect and under no circumstance would our staff ever intentionally overcharge a customer. We do apologize for the way in which your return was handled. Mondays in particular are very busy days at all of our locations. But we welcome the opportunity to turn this into a learning experience for our staff. Please contact the local office you work with and ask to speak with our site manager. We want to make your experience with Kinetico positive and always do what we can ... read more
Kinetico is the only water system that we have found that addresses our water problems. We have been a customer for 20 years and have no intention of leaving. Have had 3 systems. Service is great.
I just moved and had Kinetico remove my water systems from my old house into my new house. They were very professional and made everything smooth and worry free! I will recommend to anyone.
Kinetico water is the best water softener out there. They installed our system and is the best. We have never had problems with here system. They are just the best.
Great service The system has added value to our house. Staff extremely helpful and knowledgeable.
We have had our Kinetico system for 22 years and we are very happy with the softener and drinking water. I would recommend Kinetico.
Kinetico products are AWESOME. I own the reverse osmosis water filter system and the water softener system. I have these products for a number of years and they work wonderfully. Annual changing of the filters is all that is required and the yearly customer appreciation sale is a great way to buy your annual maintenance and experience the great customer service. For the softener system, you very rarely need to add salt. It's also great that they have a convenient southside location. You can't go wrong and the customer servic... read more
Frequently asked questions about Kinetico Incorporated
How is Kinetico Incorporated rated?
Kinetico Incorporated has a 3.1 star rating with 60 reviews.
When is Kinetico Incorporated open?
Kinetico Incorporated is closed now. It will open at 8:00 a.m.
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