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Kilwin's
- Ice Cream & Frozen Yogurt
- Asheville, NC
About this business
Location details
26 Battery Park Ave, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
They jump on you if you bring your dog in and tell them that she's a Service dog. And they asked what does she do for you? That is ILLEGAL. And they are not friendly. They are over priced. You can get a bigger scoop of ice cream with hot fudge and way cheaper, at Woolworths Walk on Haywood Street, plus they are much more friendlier.
Business response:
Hello Maggie, we're sorry about the incident with your dog. We are allowed by law to ask certain questions regarding service animals, and our staff was correct in doing so. Our prices reflect the incredible quality of our products and you will probably find that some ice cream shops have lower prices and some higher than ours. We strive to offer the very best customer service, and apologize if you didn't find this to be the case.
My chocolate chip cappuccino ice cream was delightful and the service was great, especially considering how your store was filled with so many customers on a late Sunday evening!
Business response:
Hello Susan, thank you for the great review! We do strive to offer the very best customer service, and our staff genuinely love to assist our customers. We hope to see you back soon!
Business response:
Thanks, Shane! :)
Blueberry waffle cones?! That's what's up! Fan for life.
Business response:
:)
Frequently asked questions about Kilwin's
How is Kilwin's rated?
Kilwin's has a 4.6 star rating with 490 reviews.
When is Kilwin's open?
Kilwin's is open now. It will close at 10:00 p.m.
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