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26 Battery Park Ave, Asheville, NC, 28801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Best in Blowing Rock!
Superman ice cream! Great atmosphere. Fast and friendly service.
Thank you to Jasmine and David who went above and beyond to make our experience extra special. Excellent service with a smile and a personal touch!
They have my favorite ice cream, but when I went to get it tonight they didn't have any of the kind I liked. I asked if they had it and was told it's not out right now. Meaning they have it, but it's not displayed. If a customer is going to spend 50.00 plus dollars on ice cream... You should probably take the time to go get the kind they like. If it was out I would completely understand, but the fact I know you have it yet you didn't care to help me is completely ridiculous. Best ice cream, worst service! Very disappointed
Business response:
Hi Debbie! I'm sorry to hear about this. What flavor(s) were you looking for? We have 32 flavors in the cases and store a couple extra flavors in our deep freezer, should a spot opens up. Since our ice cream is super premium, the freezer is -20 and the ice cream isn't scoopable for about 20 minutes. The staff couldn't just grab it and serve it. Most customers don't want to wait and someone should have offered to set or out if you wanted to wait for it. I apologize and will be talking with the crew. Can you come by this weeke... read more
Kilwin's has a 4.6 star rating with 490 reviews.
Kilwin's is open now. It will close at 10:00 p.m.
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