This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Asheville's one-stop confectionery shop! Hand-made fudge, caramel corn, peanut brittle, pecan pralines, caramel apples and more. 32 flavors of our Original Recipe Ice Cream. Sugar-free and vegan options.
26 Battery Park Ave, Asheville, NC, 28801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 9:00 p.m. | |
Tue | 11:00 a.m. to 9:00 p.m. | |
Wed | 11:00 a.m. to 9:00 p.m. | |
Thu | 11:00 a.m. to 9:00 p.m. | |
Fri | 11:00 a.m. to 10:00 p.m. | |
Sat | 11:00 a.m. to 10:00 p.m. | |
Sun | 11:00 a.m. to 9:00 p.m. |
Totally worth the parking/driving insanity in a college town on a weekend.
Hello connaîtres, perhaps these descriptors might be enough to get you running down Wall Street to visit Kilwins on your next visit to Asheville... This old-fashioned confectionary boasts nine flavors of the world's best Mackinac Island fudge, 32 flavors of Kilwin's Original Recipe Ice Cream, six types of caramel apples, caramel corns and brittles, fresh candies and chocolaty treats! And try a free sample.
They jump on you if you bring your dog in and tell them that she's a Service dog. And they asked what does she do for you? That is ILLEGAL. And they are not friendly. They are over priced. You can get a bigger scoop of ice cream with hot fudge and way cheaper, at Woolworths Walk on Haywood Street, plus they are much more friendlier.
Business response:
Hello Maggie, we're sorry about the incident with your dog. We are allowed by law to ask certain questions regarding service animals, and our staff was correct in doing so. Our prices reflect the incredible quality of our products and you will probably find that some ice cream shops have lower prices and some higher than ours. We strive to offer the very best customer service, and apologize if you didn't find this to be the case.
My chocolate chip cappuccino ice cream was delightful and the service was great, especially considering how your store was filled with so many customers on a late Sunday evening!
Business response:
Hello Susan, thank you for the great review! We do strive to offer the very best customer service, and our staff genuinely love to assist our customers. We hope to see you back soon!
Kilwin's has a 4.6 star rating with 475 reviews.
Kilwin's is open now. It will close at 10:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com