This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kia Parts
- Automotive
- Pelham, AL
About this business
Specialties: Riverchase Kia is The largest new and pre-owned Kia dealer in Alabama. We can meet automotive needs for almost anyone. Don't wait any longer call (205) 987-6518 NOW and ask for Jerald Connolly. Established in 2008. Riverchase Kia is one of Greenway Automotive's Flagship stores. Riverchase Kia has excelled with customer service and great products. We look forward to assisting you soon.
Location details
2200 US-31 suite c, Pelham, AL, 35124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have attempted to reach management about this matter for weeks. The manager I spoke with was very nonchalant to my concerns. My car was dropped off to this dealership on 09/23/2024. I called repeatedly - no updates. Called 10/10/24 and someone told me it needed spark plugs, ********* & could not explain but stated a manager would call me back. No call back, I called back to be told no records of the info I was provided then later told it was the battery. Sent someone to pickup my car on 10/14/24 to be told it was the alter... read more
We purchased a vehicle from them in good faith. It had undisclosed damage that they were aware of. We have repeatedly called and emailed. Their voicemails are all full. They don't return messages left with others. They know they are responsible for this misrepresentation and do not want to be held accountable. Now I have a $2,500 repair to contend with that is not covered by the warranty because of their shady business dealings. Believe the one star reviews and do NOT do business with this dealership.
APPARENTLY IF YOU BUY A *** THE FIRST OWNER OF CAR THAT IS THE ONLY WAY RECALLS ARE COVERED! SECOND OWNERS PRETTY MUCH HAVE A BUY AS IT IS POLICY! This is from Shontells mouth from corporate! (
Worst service department. Do not purchase a vehicle from them!
Took our vehicle in for a second time for diagnosis scan on 5/9.Told my wife the same thing as before .she just need simple maintenance. Put the vehicle back up driving away the engine light comes on. She returns I'm back to the service Department they ran another scan and also tested drove it. The code we were talking about showed. Transmission failure. ****************** manager was misleading us the hold time hoping we would go over the warranty. All this could have been avoided if the service manager would have honored t... read more
This place is horrible. If you dont believe me then got ahead and come up here. There's only one good person and she's actually fantastic and thats *** in service. Everyone else is horrible. If i could give 0 stars i would. This place isn't even worth the time its taking me to type this so im done...
We were first time car buyers so we were excited after being able to buy our 2014 ***** Accord. But not even a week of having the car we already started having problems with it and it has been downhill since. We were told when buying the car there were ABSOLUTELY no problems but we broke down a week after buying it. Now we are stuck paying for a car that doesn't run when we could have paid what we are paying now and gotten a brand new car elsewhere. We were also told we had a warranty but that was not true so we paid extra f... read more
They charged me $5k over the sticker price of my car and I didnt know until I went to trade my car in at ******. Then come to find out they charged me $1,200 for free maintenance and wont cancel it because they claimed it expired at ****** miles when I know in fact it didnt. When I mentioned going to corporate about the maintenance they just started stuttering because they knew they got caught. I will never recommend
Seemed like a good bunch of people. Took all day to buy a car (simple trade, no loan).Had to pay unpaid taxes from previous owner to register the car. ****** offered to pay but never followed through.Car had numerous issues. Dealer will not call me back to resolve. Local Kia ****** in ********** resolved one very quickly for me.Happy to revise the rating if the ****** will simply call me back and resolve the primary issue.
Frequently asked questions about Kia Parts
How is Kia Parts rated?
Kia Parts has a 1.5 star rating with 24 reviews.
When is Kia Parts open?
Kia Parts is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com